> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and Usage

Monitor and manage credit consumption, tool run usage, and cost breakdowns across your Agent Platform account.

***

New accounts receive free credits by default: **75 model credits** and **10,000 tool runs**. Model credits cover model inference and guardrails; tool runs are consumed when invoking tools. Once exhausted, these actions are disabled until you add more credits. To add credits, [contact Support](https://support.kore.ai).

## Accessing Billing and Usage

1. Log in and click **Autonomous Agents** from the module list.
2. Click **Settings** on the top navigation bar.
3. In the left navigation pane, click **Billing** > **Usage**.

The Usage page contains five tabs:

| Tab                | What It Shows                                         |
| ------------------ | ----------------------------------------------------- |
| **Overview**       | High-level summary of runs, credits, and usage trends |
| **Tools**          | Activity and status for all deployed tools            |
| **Models**         | Computational costs per model and deployment          |
| **Guardrails**     | Guardrail statistics and credit consumption           |
| **Custom Scripts** | Deployed script statistics and hosting credit usage   |

## Credit Usage Summary Widget

The **Clock** icon in the top-right corner provides an at-a-glance view of your account's credit status. Click it to see:

* **Account ID** — Copy this to share with Support for account debugging.
* **Credits** — Total allocation and remaining credits for models, guardrails, and custom scripts.
* **Tool Runs** — Total allocation and remaining runs for tool automation flows.

Click **Manage billing** in this widget to go directly to the Usage page.

The icon color reflects your remaining credit balance:

| Icon State             | Credit Balance   | What It Means                          |
| ---------------------- | ---------------- | -------------------------------------- |
| **Green**              | > 75% remaining  | Healthy balance                        |
| **Yellow/Orange**      | 25–75% remaining | Moderate usage                         |
| **Red**                | \< 25% remaining | Add credits soon                       |
| **Triangle (warning)** | 0% remaining     | All credits exhausted; services paused |

## Alerts and Notifications

Agent Platform notifies you proactively as credits and tool runs are consumed.

### Banner Alerts

In-app banners appear at the top of every page at these thresholds:

| Threshold                    | Banner Type | Action Prompted        |
| ---------------------------- | ----------- | ---------------------- |
| 20%, 50%, 70%, 80%, 90% used | Removable   | Top up or upgrade      |
| 100% used (credits or runs)  | Fixed       | Upgrade or top up plan |
| Free credits expired         | Fixed       | Upgrade plan           |

### Email Notifications

Emails are sent at **50%, 70%, 80%, and 90%** consumption of model credits and tool runs. Each email includes next steps for adding credits via Platform Support.

## Overview Tab

The Overview tab summarizes resource consumption across the account:

| Metric          | Description                                                                                                                                                                |
| --------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Runs**        | Tool runs consumed vs. total allocation (e.g., 45 of 10,000 = 0.45% used)                                                                                                  |
| **Credits**     | Credits used across models, guardrails, and custom scripts vs. total (e.g., 212 of 300 = 70.72% used). Includes a color-coded pie chart; hover to see values per category. |
| **Usage Trend** | Chart showing tool runs and model credit consumption over the selected time period                                                                                         |

To refresh the **Runs** and **Credits** widgets, hover over their top-right corner and click the **Refresh** icon.

## Tools Tab

Displays all tools that have been deployed at least once. Tools in development are excluded.

| Field              | Description                          |
| ------------------ | ------------------------------------ |
| **Total Tools**    | Total number of tools in the account |
| **Total Runs**     | Combined run count across all tools  |
| **Tool Name**      | Name of the tool                     |
| **Runs**           | Number of times the tool was invoked |
| **Owner Name**     | User who created the tool            |
| **Last Active On** | Date the tool was last used          |
| **Status**         | Deployed, Undeployed, or Deleted     |

## Models Tab

Displays all open-source and fine-tuned models in the account with their associated computational costs.

### Summary Metrics

| Metric                  | Description                                                                                                                                                 |
| ----------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Total Models**        | Total number of models in the account                                                                                                                       |
| **Total Credits**       | Credits used across all models and deployments                                                                                                              |
| **Fine-Tuning Credits** | Credits consumed for fine-tuning, based on training data size, model complexity, epochs, and hardware                                                       |
| **Hosting Credits**     | Credits for deploying and running models on GPUs. Each GPU instance (replica) counts separately—two A100 replicas consume twice the hosting credits of one. |

### Per-Model Fields

| Field                | Description                        |
| -------------------- | ---------------------------------- |
| **Model Name**       | Name of the model                  |
| **Type**             | Fine-tuned or Base                 |
| **Credits Used**     | Credits consumed by this model     |
| **Last Deployed On** | Date of the most recent deployment |

### Deployment-Level Drill-Down

Click any model row to see individual deployment records:

| Field               | Description                         |
| ------------------- | ----------------------------------- |
| **Name**            | Deployment name                     |
| **Type**            | Deployment type                     |
| **Credits Used**    | Credits consumed by this deployment |
| **Last Updated On** | Date of the last deployment update  |
| **Status**          | Deployed, Undeployed, or Deleted    |

## Guardrails Tab

Displays guardrails used in the account with hardware details and associated costs. Guardrail credits are deducted from your Model credits balance shown in the Overview tab.

### Summary and Per-Guardrail Fields

| Field                | Description                                     |
| -------------------- | ----------------------------------------------- |
| **Total Guardrails** | Total number of guardrails in the account       |
| **Total Credits**    | Combined credits used by all guardrails         |
| **Time** (summary)   | Total deployment duration across all guardrails |
| **Name**             | Guardrail or scanner name                       |
| **Credits**          | Credits used to deploy this guardrail           |
| **Time** (per row)   | Duration this guardrail was deployed            |
| **Last Deployed On** | Date of most recent deployment                  |
| **Status**           | Deployed or Undeployed                          |

### Guardrail Detail Panel

Click any row to open a right-side panel showing:

* Guardrail name
* **Hardware**: CPU type, CPU count, usage duration, and credits used
* **Total**: Aggregate credits for the hardware

### Credit Behavior for Guardrails

| Condition                                         | Behavior                                                                                                                                  |
| ------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| Credits drop below lowest threshold               | New guardrail deployments are disabled                                                                                                    |
| Low credit limit reached during active deployment | Deployment continues; account enters negative credits                                                                                     |
| Negative credit limit crossed                     | Deployment stops with message: *"You've used all your available credits. Please add more credits to your account to continue."*           |
| Zero credits                                      | All new deployments disabled; active deployments stop when negative limit is reached; negative credits adjusted in the next billing cycle |

### Email Notifications

Guardrail billing emails notify administrators about credit usage, negative threshold breaches, and potential deployment interruptions.

## Custom Scripts Tab

Displays all custom scripts in the account with deployment credits and hosting details. Scripts are charged per deployment based on the hardware profile used.

### Summary and Per-Script Fields

| Field                  | Description                                                                                                                                       |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Total Scripts**      | Total number of scripts in the account                                                                                                            |
| **Hosting Credits**    | Total credits used by all scripts                                                                                                                 |
| **Script Name**        | Name of the script                                                                                                                                |
| **Language (Version)** | Script language and version                                                                                                                       |
| **Credits Used**       | Credits consumed for hardware and resources. See [pricing table](/agent-platform/administration/security-and-control#step-3-resource-allocation). |
| **Last Active On**     | Most recent date the script was active                                                                                                            |
| **Status**             | Deployment status. [Learn more](/agent-platform/administration/security-and-control#script-statuses).                                             |

### Script Detail Panel

Click any row to open a right-side panel showing:

* **Hosting Infrastructure**: VCPUs and memory configuration
* Hosting time in hours and minutes
* Credits consumed per component. See [pricing table](/agent-platform/administration/security-and-control#step-3-resource-allocation).
* **Total**: Aggregate credits across all components

### Credit Behavior for Custom Scripts

| Condition                                         | Behavior                                                                                                        |
| ------------------------------------------------- | --------------------------------------------------------------------------------------------------------------- |
| Insufficient credits                              | New deployments disabled in the script wizard                                                                   |
| Low credit limit reached during active deployment | Deployment continues; account enters negative credits                                                           |
| Negative credit limit crossed                     | Deployment stops with a failure message                                                                         |
| Zero credits                                      | Projects import as drafts only; deployment actions disabled; negative credit violations stop active deployments |

### Email Notifications

Custom script billing emails notify administrators about credit usage, negative threshold breaches, and deployment or undeployment events. Deployment emails also include API endpoint access details.

## Best Practices

* Review the **Overview** tab regularly to track trends before credits run low.
* Use date filters to compare usage across different time periods.
* Check the **Tools**, **Models**, **Guardrails**, and **Custom Scripts** tabs to identify cost-saving opportunities.
* Before deploying custom scripts, review the [hardware profile and credits table](/agent-platform/administration/security-and-control#step-3-resource-allocation).
* Monitor guardrail deployment duration—hardware costs accumulate over time.
