> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How-To Guides

Practical guides for configuring and extending Agentic Apps. Each guide covers a specific task with step-by-step instructions.

***

## Agent Configuration

| Guide                                                                                | Description                                                                                                                                      |
| ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| [Writing Effective Instructions](/agent-platform/howto/write-effective-instructions) | Define your agent's role, goal, context, constraints, and output format. Includes a prompt framework, sample prompt, and common issues to avoid. |

## Data and Context

| Guide                                                                                                                          | Description                                                                                                                                          |
| ------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Use Metadata Fields Passed from the API](/agent-platform/howto/use-metadata)                                                  | Pass custom metadata via the Execute API and reference it in agent prompts using session memory. Includes schema details and prompt syntax examples. |
| [Pass Files Uploaded by Users to External Services or LLMs](/agent-platform/howto/pass-uploaded-documents-to-external-systems) | Access file metadata stored in session memory and forward file URLs or content to external systems or LLMs for further processing.                   |
| [Structured Response Rendering via Artifacts](/agent-platform/howto/structured-response-rendering-artifacts)                   | Render structured response using channel-specific components instead of textual response.                                                            |
| [Configure Transcription](/agent-platform/howto/configure-transcription)                                                       | Configure transcription for logging, analytics of voice interactions.                                                                                |

## AI for Service Integration

| Guide                                                                                                                               | Description                                                                                                                                |
| ----------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| [Pass Contextual Data from AI for Service to Agent Platform](/agent-platform/howto/pass-data-from-ai-for-service-to-agent-platform) | Share variables such as channel information and user preferences from the AI for Service Automation Node to the Platform's session memory. |
| [Share Contextual Metadata from Agent Platform to AI for Service](/agent-platform/howto/share-context-with-ai-for-service)          | Configure event-driven handoffs that pass conversation history, user data, and system metadata from the Platform back to AI for Service.   |
| [Initiate a Live Agent Handoff from Agentic Apps](/agent-platform/howto/initiate-live-agent-handoff)                                | Configure the Agent Handoff Event and set up the AI for Service Automation Node to route conversations from an AI agent to a live agent.   |
| [Voice Interactions](/agent-platform/howto/voice-interactions)                                                                      | Configure Real-Time Voice or TTS Streaming for voice channels integrated through the AI for Service Automation Node.                       |