> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Admin Console
[Back to Admin Console Guide](/ai-for-service/administration/overview)
The Admin Console is the central management interface for platform administrators. Use it to manage users, assistants, security settings, billing, and roles at the organization level.
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## Prerequisites
To access the Admin Console, you must have:
* A valid email address
* A validated Kore.ai user account
* Authorization as an admin — only one user per account can be the Primary Admin, who can add others as admins with custom permissions
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## Accessing the Admin Console
You can access the Admin Console in two ways:
* From the Platform, go to your user account menu and select **Go To Admin Console**.
* Go directly to `https://platform.kore.ai/Admin`.
These options are available only for the Platform account Administrator. If you have access to multiple accounts, select the account and set a default.
**Session security:** Kore.ai times out after 15 minutes of idle time. You are redirected to the sign-in page.
**Two-Factor Authentication (2FA):** For additional security, 2FA prompts for an email verification code after login. [Learn more](/ai-for-service/administration/security-and-control/two-factor-authentication-for-platform-access).
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## Dashboard
After signing in, you land on the Dashboard page. It shows real-time assistant activity and a user overview for your account.
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## Getting Started
Follow this recommended workflow when setting up the Admin Console for your organization.
### Step 1 — Invite a User
1. In the left navigation, expand **Enrollment** and select **Invite**.
2. Enter the user's email address (up to 5 at a time).
3. Select **Send Invitations**.
The user receives an email with a sign-up link. After they register, they appear in your account and can be assigned assistants.
[More on User Management](/ai-for-service/user-management/users-and-role#users)
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### Step 2 — Assign an Assistant
Assistants must be published to the enterprise before they can be assigned to users.
1. On the **Enterprise Bots** page, select the assistant.
2. In the **Bot & task assignments** dialog, select **Assign Bot's Tasks**, then choose **Assign individual users**.
3. Select the user from the list and select **Done**.
4. Select **Apply** to save the changes.
[More on Bots Management](/ai-for-service/administration/overview#app-management)
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### Step 3 — Assign a Role
Default roles include: *Master Admin*, *Bot Owner*, *Bot Developer*, and *Bot Tester*. You can also create custom roles.
1. From **User Management**, select **Role Management**.
2. Hover over the role and select the **Edit** icon.
3. On the **Assignments** tab, select **Assign Role**.
4. Enter and select the user's name.
Bot Owner is assigned at bot creation. It can be changed from the Bots Management module or from the Platform by the Bot Owner — not from Role Management.
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## Related
* [Dashboard](/ai-for-service/administration/dashboard-bac) — Real-time account metrics
* [User Management](/ai-for-service/administration/overview#user-management) — Manage users and groups
* [Bot Management](/ai-for-service/administration/overview#app-management) — Deploy and manage assistants
* [Role Management](/ai-for-service/administration/user-management/role-management) — Configure permissions