> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Other Events
This section contains additional functionality events.
## FEEDBACK FOR (DIALOGS, SUGGESTIONS, SUMMARY)
### FEEDBACK\_WRAPER\_TEMPLATE
Contains like/dislike buttons for each suggestion and automation for placeholder.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'FEEDBACK_WRAPER_TEMPLATE'){
// Customize feedback wrapper template if required.
}
});
```
### HELPFUL\_FEEDBACK\_TEMPLATE
Contains a thumbs-up icon to provide feedback on all suggestions.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'HELPFUL_FEEDBACK_TEMPLATE'){
// Customize helpful feedback template if required.
}
});
```
### NEGATIVE\_FEEDBACK\_TEMPLATE
Contains a container for the suggestions list and a comment box for detailed context.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'NEGATIVE_FEEDBACK_TEMPLATE'){
// Customize negative feedback template if required.
}
});
```
### FEEDBACK\_TOAST\_TEMPLATE
Confirms and displays a **toast message** that the feedback was received when clicking the thumbs-up icon or submitting after selecting the thumbs-down icon.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'FEEDBACK_TOAST_TEMPLATE'){
// Customize feedback toast template if required.
}
});
```
### SUMMARY\_TEMPLATE\_ASSIST
Customizes the Summary element in the Assist tab as needed. Use this event like the overlay, but display it in the Assist tab only when the Agent submits or closes the summary.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'SUMMARY_TEMPLATE_ASSIST'){
//customize html if required
}
});
```
## SCROLL BTNS IN ASSIST AND MY AI Agent (Bot)
Contains scroll buttons in the Assist and My AI Agent (Bot) tabs when the tab view becomes overflow (on scroll). These buttons include up and down arrows located on the widget tabs.
**Note:** Scroll buttons the view upwards or downwards accordingly. A hover effect is also applied to the scroll buttons.
### SCROLL\_UP\_BTN
Displays a **Scroll Top** button when content exists above the scroll position. Scrolls the button to the top of the assist tab.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'SCROLL_UP_BTN'){
// Customize the scroll up button if required.
}
});
```
### SCROLL\_DOWN\_BTN
Displays a **Scroll Bottom** button when content exists above the scroll position. Scrolls the button to the top of the assist tab.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'SCROLL_DOWN_BTN'){
// Customize the scroll down button if required.
}
});
```
## LOADERS
### MAIN\_LOADER
Displays the main loader during widget initialization, i.e., before landing on the default view.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'MAIN_LOADER'){
// Customize main loader component if required.
}
});
```
### INDIVIDUAL\_LOADER
Displays a loader when clicking the **Override Mode** button and entering values during agent-AI Agent interaction.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'INDIVIDUAL_LOADER'){
// Customize individual loader component if required.
}
});
```
### NETWORK\_ERROR\_TOASTR
Displays a toast message at the top of the widget for network-related errors. Handle events associated with the network error toast template.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'NETWORK_ERROR_TOASTR'){
// Customize network error toast template if required.
}
});
```
## COMMON SEND AND COPY EVENTS (SEARCH, MY AI Agent (Bot), ASSIST)
### Send and Copy Events
These events are provided when the Agent clicks on the Send or Copy button on an AI Agent message. You can customize the Send and Copy elements.
The following are the events for Send and Copy:
* AGENT\_SEND\_MESSAGE
* AGENT\_COPY\_MESSAGE
### AGENT\_SEND\_MESSAGE
Provides access to customize the Send button.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'AGENT_SEND_MESSAGE'){
//customize html if required
// {data, msg, template}
}
});
```
### AGENT\_COPY\_MESSAGE
Provides access to customize the Copy button.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'AGENT_COPY_MESSAGE'){
//customize html if required
// {data, msg, template}
}
});
```
### SENT\_BUTTON\_TEMPLATE
Displays the sent text while clicking the **Send** or **Copy** button.
**Note:** An event emits to display "Sent" above the entity and message nodes.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'SENT_BUTTON_TEMPLATE'){
// Customize sent button template if required.
}
});
```
## Summary Events
Provides an overview of the conversation between the User and the Agent. It lets the Agent to retrieve the details of the overall conversation at the end of the conversation.
The following multiple events are for customization for the Summary:
* CONVERSATION\_SUMMARY\_TEMPLATE
* SUMMARY\_TEMPLATE\_ASSIST
### CONVERSATION\_SUMMARY\_TEMPLATE
Customizes the Summary overlay element where the overall conversation summary is displayed.
**Note:** You can customize the summary overlay popup using this event.
```
aaWindowInstance.on('BEFORE_VIEW_INIT', (html, payload) => {
if(payload.event === 'CONVERSATION_SUMMARY_TEMPLATE'){
//customize html if required
}
});
```
## End of Conversation
Terminates the current conversation and retrieves a summary according to the specified configuration.
```
aaWindowInstance.endOfConversation();
```
## Destroy the SDK
This event closes the socket connection and remove the widget's HTML content that was already loaded in the DOM (Document object model).
```
aaWindowInstance.destroy();
```