> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Entry Exit Summary Report

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The Agent Entry Exit Summary Report is a detailed report of an agent's entry and exit events.

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## Generate and Manage the Report

Refer to [Creating a New Report](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#creating-a-new-report) for instructions on generating this report.

Refer to [Manage Reports](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#manage-reports) for instructions on managing this report.

The report is available for download.

<img src="https://mintcdn.com/koreai/zLm5FuI7zqPK5PV8/ai-for-service/analytics/contact-center/reports/images/agent-entry-exit-report.png?fit=max&auto=format&n=zLm5FuI7zqPK5PV8&q=85&s=0ffb012b67a0312761c79ccd4d5c0072" alt="Agent Entry Exit Summary Report Output" width="1224" height="782" data-path="ai-for-service/analytics/contact-center/reports/images/agent-entry-exit-report.png" />

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## Report Fields

| Field       | Description                                                                  | Example             |
| ----------- | ---------------------------------------------------------------------------- | ------------------- |
| `App Entry` | Date and time at which the agent entered the system, starting a new session. | `01/06/23 15:57:17` |
| `App Exit`  | Date and time at which the agent exited the system, ending a session.        | `01/06/23 15:57:17` |
| `Duration`  | Duration of the session (Entry - Exit).                                      | `01:39:22`          |
| `Client IP` | The IP address of the client device.                                         | `192.168.1.100`     |

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