> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Agent Login Logout Summary Report
[Back to Reports List](/ai-for-service/analytics/contact-center/reports/reports-list)
The Agent Login Logout Summary Report is a detailed report of an agent's login and logout events.
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## Generating the Report
1. On the Reports tab, select **New Report**.
2. In the list of reports, select **Agent Login Logout Summary Report**.
3. Enter the **Report Name** and **Report Description**.
4. Select a **Time**.
5. Select **Data Filters**.
6. Select **Report Generation** and choose **Run On Demand** or **Schedule**, where you can create up to six schedules (only one for the Hourly option).
7. Select the desired Format (PDF or CSV).
8. Enter a **Send To** address (single email address or mailing list).
9. Select **Create** to generate the report.
10. Select the Run option to generate the report. Run On Demand generates the report immediately, while Schedule configures automatic generation at the specified date and time without manual execution.
11. Select the option to download the report.
The red dot beside the report indicates it was generated within the last 24 hours. You can download, save, and view the report in PDF/CSV format.
The report is available for download.
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## Report Fields
| Field | Description | Example |
| ---------- | ------------------------------------------------------------------- | ------------------- |
| `Login` | Date and time at which the agent logged in, starting a new session. | `01/06/23 15:57:17` |
| `Logout` | Date and time at which the agent logged out, ending a session. | `01/06/23 15:57:17` |
| `Duration` | Duration of the session (Logout - Login). | `64:39:22` |
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