> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Status Detail Report

<Badge icon="arrow-left" color="gray">[Back to Reports List](/ai-for-service/analytics/contact-center/reports/reports-list).png</Badge>

The Agent Status Detail Report provides detailed information on all status transitions that occurred within a date range.

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## Generate and Manage the Report

Refer to [Creating a New Report](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#creating-a-new-report) for instructions on generating this report.

Refer to [Manage Reports](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#manage-reports) for instructions on managing this report.

The report is available for download.

<img src="https://mintcdn.com/koreai/vn1xLvOJz0TYyU_j/ai-for-service/analytics/contact-center/reports/images/agent-status-detail-report-output.png?fit=max&auto=format&n=vn1xLvOJz0TYyU_j&q=85&s=c5ecc5e5a0a7b84da5baef6605953ccc" alt="Agent Status Detail Report Output" width="1000" height="607" data-path="ai-for-service/analytics/contact-center/reports/images/agent-status-detail-report-output.png" />

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## Report Fields

| Field             | Description                                                         | Example             |
| ----------------- | ------------------------------------------------------------------- | ------------------- |
| `Begin`           | Date and time at which the agent begins their stay in a status.     | `01/06/23 15:57:17` |
| `End`             | Date and time at which the agent ends their stay in a status.       | `01/06/23 15:57:17` |
| `Standard Status` | Status according to the standard statuses in the system.            | Busy                |
| `Custom Status`   | Status according to the custom statuses configured by the customer. | Security Training   |
| `Duration`        | Time for which the agent's status was in the given state.           | `323:21:23`         |

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