> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Contact List v2

<Badge icon="arrow-left" color="gray">[Back to API List](/ai-for-service/apis/contact-center/api-list)</Badge>

# Create Contact List API-v2

Use this API to create a new contact list for use in passive voice campaigns.

| **Method**        | **POST**                                                                                                                        |
| :---------------- | :------------------------------------------------------------------------------------------------------------------------------ |
| **Endpoint**      | `https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign/contactList/createContactList?accountId={{accountId}}`           |
| **Content-Type**  | `application/json`                                                                                                              |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token.](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | Campaign Management                                                                                                             |

## Path Parameters

| **Parameter** | **Description**                                                     | **Type**         |
| :------------ | :------------------------------------------------------------------ | :--------------- |
| `host`        | Environment URL, for example, `https://platform.kore.ai`            | string, required |
| `streamId`    | Bot ID or Stream ID. You can get it from the general settings page. | string, required |

## Sample Request

```
curl --location 'https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign/contactList/createContactList?accountId={{accountId}}' \
--header 'auth: <token>' \
--header 'Content-Type: application/json' \
--header 'iid: st-0603182c-7ffb-53c3-b307-47ca14bxxxxx' \
--header 'accountId: 67777ce93e25326494exxxxx' \
--data '{
    "name": "Renewal Due 1- July 2025",
    "description": "This list contains customers with services expiring in July 2025. It includes contact details and subscription info to help agents provide tailored support during live calls.",
    "source": "passiveApi",
    "allowDuplicates": true
}'
```

## Headers

| Header      | Description                   | Required/Optional |
| :---------- | :---------------------------- | :---------------- |
| `auth`      | JWT token for authentication. | required          |
| `iid`       | The Application Id.           | required          |
| `accountId` | The Account Id.               | required          |

## Body Parameters

| **Parameter**     | **Description**                                                                                                       | **Type**          |
| :---------------- | :-------------------------------------------------------------------------------------------------------------------- | :---------------- |
| `name`            | Name of the contact list. Max 48 characters. Used to identify and display the list across the platform.               | string, required  |
| `description`     | Description of the contact list. Max 256 characters. Should briefly explain the list’s purpose and audience.          | string, required  |
| `source`          | Data origin/source. Must be `"passiveApi"`, indicating the list is populated via API rather than file/manual upload.  | string, required  |
| `allowDuplicates` | Whether to allow duplicate contact entries in the list. Defaults to `false` if not provided. Must be a boolean value. | boolean, optional |

## Sample Response

```
{
    "status": "success",
    "message": "Contact list Renewal Due 1- July 2025 created successfully",
    "data": {
        "isActive": true,
        "name": "Renewal Due 1- July 2025",
        "description": "This list contains customers with services expiring in July 2025. It includes contact details and subscription info to help agents provide tailored support during live calls.",
        "totalRecordCount": 0,
        "status": "Ready",
        "createdBy": "u-eb5bbee1-6af9-5b9a-b471-03a3fe4xxxxx",
        "updatedBy": "u-eb5bbee1-6af9-5b9a-b471-03a3fe4xxxxx",
        "mapping": {
            "firstName": "firstName",
            "lastName": "lastName",
            "phoneNumber": "phoneNumber",
            "timeZone": "timeZone",
            "uniqueId": "uniqueId",
            "contactPriority": "contactPriority"
        },
        "isListInUse": false,
        "listType": "call",
        "isGlobalDNC": false,
        "isDefault": false,
        "campaignInUse": [],
        "source": "passiveApi",
        "apiConfigurations": {
            "dataSyncMode": "allowDuplicates"
        },
        "columns": [],
        "files": [],
        "createdAt": "2025-12-05T09:22:51.001Z",
        "updatedAt": "2025-12-05T09:22:51.001Z",
        "_id": "cl-67a405c-ae3b-4a42-8cd2-5dcd699xxxxx",
        "allowDuplicates": true
    }
}
```

## Response Parameters

| **Parameter**                         | **Description**                                                             | **Type**  |
| :------------------------------------ | :-------------------------------------------------------------------------- | :-------- |
| status                                | Indicates the overall response status. Example: `"success"`                 | string    |
| message                               | Descriptive message about the result.                                       | string    |
| data                                  | Contains the contact list details.                                          | object    |
| `data.isActive`                       | Indicates if the contact list is active                                     | boolean   |
| `data.name`                           | Name of the contact list                                                    | string    |
| `data.description`                    | Description of the contact list                                             | string    |
| `data.totalRecordCount`               | Number of records currently in the list                                     | number    |
| `data.status`                         | Current state of the contact list. Usually `Ready`                          | string    |
| `data.createdAt`                      | Timestamp when the list was created (ISO format)                            | string    |
| `data.updatedAt`                      | Timestamp when the list was last updated (ISO format)                       | string    |
| `data.mapping`                        | Field mapping for contact data.                                             | object    |
| `data.mapping.`firstName              | Field mapped to the contact’s first name.                                   | string    |
| `data.mapping.`lastName               | Field mapped to the contact’s last name.                                    | string    |
| `data.mapping.`phoneNumber            | Field mapped to the contact’s phone number                                  | string    |
| `data.mapping.`timeZone               | Field mapped to the contact’s time zone.                                    | string    |
| `data.mapping.`uniqueId               | Field used as the unique identifier for each contact.                       | string    |
| `data.mapping.`contactPriority        | Field representing the priority of the contact.                             | string    |
| `data.isListInUse`                    | Indicates if the contact list is currently associated with any campaign     | boolean   |
| `data.listType`                       | Type of list. Value is `call` for voice campaigns                           | string    |
| `data.`isGlobalDNC                    | Indicates whether the list is part of the global Do Not Call list.          | boolean   |
| `data.`isDefault                      | Indicates whether this is the system’s default contact list.                | boolean   |
| `data.campaignInUse`                  | List of campaigns (IDs) currently using this list (empty if unused)         | array     |
| `data.source`                         | Source of list creation. For passive API, the value is `passiveApi`         | string    |
| `data.apiConfigurations`              | Contains passive API sync configuration (for example, `dataSyncMode`)       | object    |
| `data.apiConfigurations.dataSyncMode` | Describes how the API handles duplicate entries (`allowDuplicates`)         | string    |
| `data.columns`                        | User-defined column metadata for contacts                                   | array     |
| `data.files`                          | List of file objects, if any uploaded via UI or API (empty for passive API) | array     |
| `data.createdBy`                      | Internal ID of the user who created the list                                | string    |
| `data.updatedBy`                      | Internal ID of the user who last updated the list                           | string    |
| `data._id`                            | Unique ID of the contact list                                               | string    |
| `data.allowDuplicates`                | Indicates if duplicate contact records are allowed                          | `boolean` |
