> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Create SMS Campaign Using Template v2

<Badge icon="arrow-left" color="gray">[Back to API List](/ai-for-service/apis/contact-center/api-list)</Badge>

# Create SMS Campaign (Using Template) API-v2

Use this API to create an SMS campaign using a predefined message template.

| **Method**        | **POST**                                                                                                                        |
| :---------------- | :------------------------------------------------------------------------------------------------------------------------------ |
| **Endpoint**      | `https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign?accountId={{accountId}}\&campaignType=sms`                       |
| **Content-Type**  | `application/json`                                                                                                              |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token.](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | Campaign Management                                                                                                             |

## Path Parameters

| **Parameter** | **Description**                                                     | **Type**         |
| :------------ | :------------------------------------------------------------------ | :--------------- |
| `host`        | Environment URL, for example, `https://platform.kore.ai`            | string, required |
| `streamId`    | Bot ID or Stream ID. You can get it from the general settings page. | string, required |

## Query Parameters

| **Parameter**  | **Description**                | **Type**         |
| :------------- | :----------------------------- | :--------------- |
| `campaignType` | Type of Campaign. Use `"sms"`. | string, required |

## Sample Request

```
curl --location 'https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign?accountId={{accountId}}&campaignType=sms' \
--header 'auth: <token>' \
--header 'accountid: 67777ce93e25326494exxxxx' \
--header 'iid: st-0603182c-7ffb-53c3-b307-47ca14bxxxxx' \
--data '{
    "name": "Billing Alert Template Campaign-21",
    "description": "Uses a pre-approved message template to alert customers about pending bills. Includes dynamic fields for customer name, due date, and bill amount",
    "contactLists": [
        "CL Only 2020 Dec 4"
    ],
    "dncLists": {
        "name": "testdnc"
    },
    "campaignType": "sms",
    "priority": "5",
    "format": "simple",
    "message": {
        "template_name": "Welcome",
        "message": "VGhpcyBpcyBhIHJlbWluZGVyIHRoYXQgeW91ciBwYXltZW50IGlzIGR1ZSBzb29uLiBQbGVhc2UgY29tcGxldGUgdGhlIHBheW1lbnQgb24gdGltZSB0byBhdm9pZCBhbnkgc2VydmljZSBpbnRlcnJ1cHRpb24uIFZpc2l0IHlvdXIgYWNjb3VudCB0byBwYXkgbm93Lg%xxxxx"
    },
    "dialingStrategy": {
        "callerId": {
            "phoneNumber": "+9195616xxxxx"
        },
        "callingHours": {
            "frequency": "WEEKLY",
            "timezone": "Asia/Kolkata",
            "days": [
                {
                    "day": "MO",
                    "start": "9:00 AM",
                    "end": "6:00 PM"
                },
                {
                    "day": "TU",
                    "start": "9:00 AM",
                    "end": "6:00 PM"
                },
                {
                    "day": "WE",
                    "start": "9:00 AM",
                    "end": "6:00 PM"
                },
                {
                    "day": "TH",
                    "start": "9:00 AM",
                    "end": "6:00 PM"
                },
                {
                    "day": "FR",
                    "start": "9:00 AM",
                    "end": "6:00 PM"
                }
            ]
        }
    },
    "schedule": {
        "isSchedulingEnabled": false
    }
}'
```

## Headers

| **Header**  | **Description**               | **Required/Optional** |
| :---------- | :---------------------------- | :-------------------- |
| `auth`      | JWT token for authentication. | required              |
| `iid`       | The Application Id.           | required              |
| `accountId` | The Account Id.               | required              |

## Body Parameters

| **Parameter**                            | **Description**                                                                                                                                                            | **Type**                   |
| :--------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :------------------------- |
| `name`                                   | Name of the SMS campaign. Used for identification and reporting. Max 48 characters.                                                                                        | string, required           |
| `description`                            | Description of the campaign’s purpose. Helpful for internal reference. Max 256 characters.                                                                                 | string, required           |
| `contactLists`                           | List of contact list names that will receive the message. Must already exist. At least one required.                                                                       | array of strings, required |
| `data.dncLists`                          | Contains the contact lists added under the Do Not Call (DNC) list.                                                                                                         | object, optional           |
| `data.dncLists.name`                     | The name of the contact list included in the Do Not Call (DNC) list.                                                                                                       | string, optional           |
| `campaignType`                           | Type of campaign. Must be either `'voice'` or `'sms'`.                                                                                                                     | string, required           |
| `priority`                               | Campaign priority. Higher values indicate higher execution priority. Allowed values: 1, 2, 3, 4, 5.                                                                        | string, required           |
| `format`                                 | Format of the SMS. `'simple'` = plain template without personalization logic.                                                                                              | string, required           |
| `message.template_name`                  | Name of the pre-approved message template to use.                                                                                                                          | string, required           |
| `message.message`                        | Base64-encoded message body to be sent. Should match the registered template body exactly.                                                                                 | string (Base64), required  |
| `dialingStrategy.callerId.phoneNumber`   | Sender phone number or ID used to send SMS. Must be approved and linked to your SMS provider.                                                                              | string, required           |
| `dialingStrategy.callingHours.frequency` | Frequency of calling hours. Allowed values: `'WEEKLY'`, `'DAILY'`, `'CUSTOM'`.                                                                                             | string, required           |
| `dialingStrategy.callingHours.timezone`  | Timezone used to interpret calling hours. Example: `"Asia/Kolkata"`.                                                                                                       | string, required           |
| `dialingStrategy.callingHours.days`      | List of day/time ranges when messaging is allowed. Each object includes: `day`, `start` (for example, "9:00 AM"), `end` (for example, "6:00 PM"). Multiple blocks allowed. | array of objects, required |

## Sample Response

```
{
    "status": "success",
    "message": "Campaign Billing Alert Template Campaign-21 creation in progress",
    "data": {
        "_id": "cd-99f05887-5638-59ef-90d9-5dc9ebdxxxxx",
        "name": "Billing Alert Template Campaign-21",
        "lname": "billing alert template campaign-21",
        "description": "Uses a pre-approved message template to alert customers about pending bills. Includes dynamic fields for customer name, due date, and bill amount",
        "status": "Ready",
        "dncLists": {
            "name": "testdnc"
        },
        "priority": "5",
        "dialingStrategy": {
            "callerId": {
                "phoneNumber": "+9195616xxxxx"
            },
            "callingHours": {
                "frequency": "WEEKLY",
                "timezone": "Asia/Kolkata",
                "days": [
                    {
                        "day": "MO",
                        "start": "9:00 AM",
                        "end": "6:00 PM"
                    },
                    {
                        "day": "TU",
                        "start": "9:00 AM",
                        "end": "6:00 PM"
                    },
                    {
                        "day": "WE",
                        "start": "9:00 AM",
                        "end": "6:00 PM"
                    },
                    {
                        "day": "TH",
                        "start": "9:00 AM",
                        "end": "6:00 PM"
                    },
                    {
                        "day": "FR",
                        "start": "9:00 AM",
                        "end": "6:00 PM"
                    }
                ]
            }
        },
        "message": {
            "template_name": "Welcome",
            "message": "R3JlZXRpbmdzLCA8Rmlyc3QgTmFtZT4hIFdlJ3JlIHRocmlsbGVkIHRvIGhhdmUgeW91IGpvaW4gdXMuIEFjY2VzcyBvdXIgdG9wIHRocmVlIGJlZ2lubmVyJ3MgdGlwcyBieSBjbGlja2luZyBvbiB0aGlzIGxpbms6IGh0dHBzOi8veW91cndlYnNpdGUuY29tL3RpcHMuIElmIHlvdSBoYXZlIGFueSBpbnF1aXJpZXMsIGRvbid0IGhlc2l0YXRlIHRvIHNlbmQgdXMgYSByZXBseSByaWdodCBoZXJxxxxx",
            "templateId": "cmt-88fcd16f-bdb2-4d4d-8a2c-0324c7fxxxxx"
        },
        "isImported": false,
        "isFiltersEnabled": false,
        "createdAt": "2025-12-05T08:08:45.668Z",
        "updatedAt": "2025-12-05T08:08:57.490Z",
        "schedule": {
            "isSchedulingEnabled": false
        },
        "contactLists": [
            "CL Only 2020 Dec 4"
        ],
        "format": "simple"
    }
}

```

## Response Parameters

| **Parameter**                             | **Description**                                                      | **Type** |
| :---------------------------------------- | :------------------------------------------------------------------- | :------- |
| `_id`                                     | Unique identifier for the campaign.                                  | string   |
| `name`                                    | Campaign name.                                                       | string   |
| `lname`                                   | Lowercase version of campaign name.                                  | string   |
| `description`                             | Campaign description.                                                | string   |
| `status`                                  | Current campaign status. For example: Ready.                         | string   |
| `data.dncLists`                           | Contains the contact lists added under the Do Not Call (DNC) list.   | object   |
| `data.dncLists.name`                      | The name of the contact list included in the Do Not Call (DNC) list. | string   |
| `priority`                                | Campaign priority. For example: 5                                    | string   |
| `dialingStrategy`                         | Dialing configuration for the campaign.                              | object   |
| `dialingStrategy.callerId`                | Caller ID configuration.                                             | object   |
| `dialingStrategy.callerId.phoneNumber`    | Caller phone number in E.164 format.                                 | string   |
| `dialingStrategy.callingHours`            | Allowed calling hours.                                               | object   |
| `dialingStrategy.callingHours.frequency`  | Frequency of calls. Example: `WEEKLY`.                               | string   |
| `dialingStrategy.callingHours.timezone`   | Time zone used for calling hours.                                    | string   |
| `dialingStrategy.callingHours.days`       | List of daily calling windows.                                       | array    |
| `dialingStrategy.callingHours.days.day`   | Day of the week (for example, `MO`, `TU`).                           | string   |
| `dialingStrategy.callingHours.days.start` | Start time (for example, `9:00 AM`).                                 | string   |
| `dialingStrategy.callingHours.days.end`   | End time (for example, `6:00 PM`).                                   | string   |
| `message`                                 | Contains the Base64-encoded SMS content.                             | object   |
| `message.message`                         | Base64-encoded SMS message string.                                   | string   |
| `totalMessagesSent`                       | Count of messages sent.                                              | integer  |
| `direction`                               | Campaign format type. For example: `simple`.                         | string   |
| `createdAt`                               | Campaign creation timestamp in ISO format.                           | string   |
| `updatedAt`                               | Last update timestamp in ISO format.                                 | string   |
| `schedule`                                | Scheduling settings for the campaign.                                | object   |
| `schedule.isSchedulingEnabled`            | Indicates if scheduling is enabled for the campaign.                 | boolean  |
| `contactLists`                            | List of contact list names used in the campaign.                     | array    |
| `data.format`                             | Specifies the message format (for example, `simple`).                | string   |
