> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Voice Campaign API

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Use this API to delete an active voice campaign for a given stream ID and campaign ID.

| Method            | DELETE                                                                                                                         |
| :---------------- | :----------------------------------------------------------------------------------------------------------------------------- |
| **Endpoint**      | `https://{{host}}/agentassist/api/v1/public/{{IId}}/campaign/{{campaignType}}?campaignType=voice`                              |
| **Content-Type**  | `application/json`                                                                                                             |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | Campaign Management                                                                                                            |

## Path Parameters

| Parameter    | Description                                              | Type             |
| :----------- | :------------------------------------------------------- | :--------------- |
| `host`       | Environment URL, for example, `https://platform.kore.ai` | string, required |
| `IId`        | The Application ID.                                      | string, required |
| `campaignId` | Unique identifier of the campaign to trigger.            | string, required |

## Query Parameters

| Parameter      | Description                                         | Type             |
| :------------- | :-------------------------------------------------- | :--------------- |
| `campaignType` | Type of campaign. Use `"voice"` for voice campaign. | string, required |

## Sample Request

```bash theme={null}
curl --location --request DELETE 'https://{{host}}/agentassist/api/v1/public/{{botId}}/campaign/{{campaignType}}?campaignType=voice' \
--header 'iid: st-0603182c-7ffb-53c3-b307-47ca14b9xxxx' \
--header 'accountId: 67777ce93e25326494e9xxxx' \
--header 'auth: <token>'
```

## Headers

| Header      | Description                   | Required/Optional |
| :---------- | :---------------------------- | :---------------- |
| `auth`      | JWT token for authentication. | required          |
| `iid`       | The Application Id.           | required          |
| `accountId` | The Account Id.               | required          |

## Sample Response

```json theme={null}
{
    "status": "success",
    "message": "Campaign Billing Reminder Voice Campaign2 deleted successfully",
    "data": {
        "_id": "cd-2129073-58d9-44d5-a5d1-454b1220xxxx",
        "name": "Billing Reminder Voice Campaign2",
        "lname": "billing reminder voice campaign2",
        "description": "Progressive dialing campaign to notify customers about pending bill payments. Connects to an agent if available; otherwise, a voice bot shares payment details",
        "priority": "5",
        "dialingMode": "Preview",
        "dialingStrategy": {
            "callerId": {
                "phoneNumber": "+18123456789"
            },
            "callingHours": {
                "frequency": "WEEKLY",
                "days": [
                    {
                        "start": "9:00 AM",
                        "end": "6:00 PM",
                        "day": "MO"
                    },
                    {
                        "start": "9:00 AM",
                        "end": "6:00 PM",
                        "day": "TU"
                    },
                    {
                        "start": "9:00 AM",
                        "end": "6:00 PM",
                        "day": "WE"
                    },
                    {
                        "start": "9:00 AM",
                        "end": "6:00 PM",
                        "day": "TH"
                    },
                    {
                        "start": "9:00 AM",
                        "end": "6:00 PM",
                        "day": "FR"
                    }
                ],
                "timezone": "Asia/Kolkata"
            },
            "dialingOrder": "FIFO",
            "maxAttemptsPerRecord": 3,
            "defaultRetryPeriod": 10,
            "maxRingTime": 30
        },
        "status": "Stopped",
        "maxSkips": 1,
        "createdAt": "2025-06-26T09:11:00.612Z",
        "updatedAt": "2025-06-26T11:41:42.569Z",
        "schedule": {
            "isSchedulingEnabled": false,
            "isRecurrenceEnabled": false
        },
        "campaignInstanceId": "cid-700c76d-6bb6-47ce-b2d0-58541769xxxx",
        "contactLists": [
            "Recent Buyers - Q2 2025"
        ],
        "enableMachineDetect": false
    }
}
```

## Response Body Parameters

| Parameter                                        | Description                                              | Type            |
| :----------------------------------------------- | :------------------------------------------------------- | :-------------- |
| `status`                                         | Overall status of the API response. Example: `"success"` | string          |
| `message`                                        | Message indicating the result of the delete operation.   | string          |
| `data`                                           | Object containing details of the deleted campaign.       | object          |
| `data._id`                                       | Unique identifier of the deleted campaign.               | string          |
| `data.name`                                      | Campaign name.                                           | string          |
| `data.lname`                                     | Lowercase version of the campaign name.                  | string          |
| `data.description`                               | Description of the campaign objective and behavior.      | string          |
| `data.priority`                                  | Priority assigned to the campaign.                       | string          |
| `data.dialingMode`                               | Dialing mode used by the campaign. Example: `"Preview"`  | string          |
| `data.dialingStrategy`                           | Strategy configuration for dialing.                      | object          |
| `data.dialingStrategy.callerId.phoneNumber`      | Caller ID phone number used for outbound calls.          | string          |
| `data.dialingStrategy.callingHours.frequency`    | Frequency of campaign execution. Example: `"WEEKLY"`     | string          |
| `data.dialingStrategy.callingHours.days`         | List of days with start and end times for dialing.       | array of object |
| `data.dialingStrategy.callingHours.days[].day`   | Day of the week. Example: `"MO"`                         | string          |
| `data.dialingStrategy.callingHours.days[].start` | Start time of the campaign on that day. (HH:MM AM/PM)    | string          |
| `data.dialingStrategy.callingHours.days[].end`   | End time of the campaign on that day. (HH:MM AM/PM)      | string          |
| `data.dialingStrategy.callingHours.timezone`     | Time zone for the defined calling hours.                 | string          |
| `data.dialingStrategy.dialingOrder`              | Order in which contacts are dialed. Example: `"FIFO"`    | string          |
| `data.dialingStrategy.maxAttemptsPerRecord`      | Maximum number of attempts allowed per contact.          | integer         |
| `data.dialingStrategy.defaultRetryPeriod`        | Time (in minutes) before retrying a failed attempt.      | integer         |
| `data.dialingStrategy.maxRingTime`               | Maximum ring time per call attempt in seconds.           | integer         |
| `data.status`                                    | Current status of the campaign. Example: `"Stopped"`     | string          |
| `data.maxSkips`                                  | Maximum number of skips allowed for this campaign.       | integer         |
| `data.createdAt`                                 | Timestamp of campaign creation. (ISO 8601)               | string          |
| `data.updatedAt`                                 | Timestamp of the last campaign update. (ISO 8601)        | string          |
| `data.schedule`                                  | Scheduling configuration of the campaign.                | object          |
| `data.schedule.isSchedulingEnabled`              | Indicates if scheduling is enabled.                      | boolean         |
| `data.schedule.isRecurrenceEnabled`              | Indicates if recurrence is enabled.                      | boolean         |
| `data.campaignInstanceId`                        | Unique identifier for the campaign instance.             | string          |
| `data.contactLists`                              | Names of contact lists linked to the campaign.           | array of string |
| `data.enableMachineDetect`                       | Indicates if machine detection is enabled.               | boolean         |
