> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a Specific Queue

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To get a specific queue with the given `streamId` and `queueId`.

| Method            | GET                                                                                                                            |
| :---------------- | :----------------------------------------------------------------------------------------------------------------------------- |
| **Endpoint**      | `https://{{host}}/agentassist/api/v1/public/{{streamId}}/queues/{queueId}`                                                     |
| **Content Type**  | `application/json`                                                                                                             |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | Configuration                                                                                                                  |

## Path Parameters

| Parameter  | Description                                                   | Type             |
| :--------- | :------------------------------------------------------------ | :--------------- |
| `host`     | Environment URL, for example, `https://platform.kore.ai`      | string, required |
| `streamId` | botId or streamId. You can get it from the App Settings page. | string, required |
| `id`       | queueId. Can be taken from the /queues GET API.               | string, required |

## Sample Request

```bash theme={null}
curl --location 'http://{{host}}/agentassist/api/v1/public/{{streamId}}/queues/{{queueId}}' \
--header 'accept: application/json' \
--header 'accountId: {{accountId}}' \
--header 'auth: <token>' \
--header 'Content-Type: application/json' \
--data ''
```

## Sample Response

When `queueIds` are passed:

```json theme={null}
{
  "isActive": true,
  "isDefault": true,
  "name": "Queue1",
  "isAdvancedRoutingEnabled": true,
  "description": "queue description",
  "orgId": "o-cff7fba7-ebf6-5b01-81a3-42bd24faxxxx",
  "createdBy": "u-f9e37b9c-66d5-5525-9df1-da0edbeaxxxx",
  "id": "qu-268eda9-ba47-4b03-ab29-d1909c38xxxx",
  "hoursOfOperation": {
    "id": "h-e8e22e03-fe32-5748-b830-02d161a3xxxx",
    "name": "US West Coast"
  },
  "agents": [
    {
      "userId": "u-e8e22e03-fe32-5748-b830-02d161a3xxxx",
      "name": "Charlie Abraham",
      "isPreferredAgent": false,
      "hoursOfOperation": {
        "hoursOfOperationId": "h-e8e22e03-fe32-5748-b830-02d161a3xxxx",
        "name": "US West Coast"
      },
      "skills": [
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "SILVER"
        },
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "GOLD"
        }
      ]
    }
  ],
  "skills": [
    {
      "id": "5ff233123124xxxx",
      "name": "SILVER",
      "isExpireEnabled": true,
      "expireTime": {
        "min": 10,
        "sec": 20
      },
      "skillGroupName": "Test",
      "skillGroupColor": "#070707"
    }
  ],
  "agentGroups": [
    {
      "id": "ag-ec83505-5152-494d-8071-3b68513cxxxx",
      "name": "Default Queue"
    }
  ],
  "advancedSettings": {
    "preferredAgentTimeout": {
      "min": 10,
      "sec": 20
    },
    "isSkillMatchEnabled": true,
    "isAffinityMatchEnabled": true
  }
}
```