> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Queues API

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# Queues API

To get the Queues/Skills associated with an `accountId`.

| Method            | GET                                                                                                                             |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------- |
| **Endpoint**      | `https://{{host}}/agentassist/api/public/analytics/account/{{accountId}}/queues`                                                |
| **Content-Type**  | `application/json`                                                                                                              |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token.](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | WFM Integration                                                                                                                 |

## Path Parameters

| **Parameter** | **Description**                                          | **Type**          |
| ------------- | -------------------------------------------------------- | ----------------- |
| `host`        | The environment URL. Example: `https://platform.kore.ai` | string (required) |
| `accountId`   | The unique identifier for the account.                   | string (required) |

## Sample Request

```bash theme={null}
curl --location 'https://{{host}}/agentassist/api/public/analytics/account/{{accountId}}/queues' \
--header 'auth: <token>' \
--header 'Content-Type: application/json' \
--header 'iId: {{streamId}}' 
```

## Header Parameters

| **Header**     | **Description**                                      | **Optional/Required** |
| -------------- | ---------------------------------------------------- | --------------------- |
| `content-type` | Request body format (application/json;charset=UTF-8) | Required              |
| `auth`         | JWT authentication token                             | Required              |
| `iId`          | Stream or application id                             | Required              |

## Sample Response

```
 [
	{
		accountId: "63fb9a0f90425b644d3exxxx",
		"collectionPointId":"qu-59bb17e-0cae-46b0-8d80-a8a8ac34xxxx",
		"Description": "Default Queue"
	}
]
```

## Body Parameters

| **Parameter**       | **Description**                                                                                        | **Type** |
| ------------------- | ------------------------------------------------------------------------------------------------------ | -------- |
| `accountId`         | Unique identifier for the account. Example: `63fb9a0f90425b644d3exxxx`.                                | String   |
| `collectionPointId` | Unique identifier for the collection point (queue). Example: `qu-59bb17e-0cae-46b0-8d80-a8a8ac34xxxx`. | String   |
| `description`       | Description of the collection point or queue. Example: `Default Queue`.                                | String   |