> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Update a Specific Queue

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# Update a Specific Queue

To update a specific queue with the given `streamId` and `queuesId`.

| Method            | PUT                                                                                                                            |
| :---------------- | :----------------------------------------------------------------------------------------------------------------------------- |
| **Endpoint**      | `https://{{host}}/agentassist/api/v1/public/{{streamId}}/queues/{{queueId}}`                                                   |
| **Content Type**  | `application/json`                                                                                                             |
| **Authorization** | `auth: {{JWT}}` See [How to generate the JWT Token](/ai-for-service/apis/automation/api-introduction#generating-the-jwt-token) |
| **API Scope**     | Configuration                                                                                                                  |

## Path Parameters

| Parameter  | Description                                                   | Type   |
| :--------- | :------------------------------------------------------------ | :----- |
| `host`     | Environment URL, for example, `https://platform.kore.ai`      | string |
| `streamId` | botId or streamId. You can get it from the App Settings page. | string |
| `id`       | Can be taken from the /queues GET API.                        | string |

## Sample Request

```bash theme={null}
curl --location --request PUT 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/queues/{{queueId}}' \
  -H 'accept: application/json' \
  -H 'accountId: 62cd37c6f35860734283xxxx' \
  -H 'Content-Type: application/json' \
  -d ''
```

## Sample Response

```json theme={null}
{
  "isActive": true,
  "isDefault": true,
  "name": "Queue1",
  "isAdvancedRoutingEnabled": true,
  "description": "queue description",
  "orgId": "o-cff7fba7-ebf6-5b01-81a3-42bd24faxxxx",
  "createdBy": "u-f9e37b9c-66d5-5525-9df1-da0edbeaxxxx",
  "id": "qu-268eda9-ba47-4b03-ab29-d1909c38xxxx",
  "hoursOfOperation": {
    "id": "h-e8e22e03-fe32-5748-b830-02d161a3xxxx",
    "name": "US West Coast"
  },
  "agents": [
    {
      "userId": "u-e8e22e03-fe32-5748-b830-02d161a3xxxx",
      "name": "Charlie Abraham",
      "isPreferredAgent": false,
      "hoursOfOperation": {
        "hoursOfOperationId": "h-e8e22e03-fe32-5748-b830-02d161a3xxxx",
        "name": "US West Coast"
      },
      "skills": [
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "SILVER"
        },
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "GOLD"
        },
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "CLOSE ACCOUNT"
        }
      ]
    },
    {
      "userId": "u-e8e22e03-fe32-5748-b830-02d161a3xxxx",
      "name": "Sandra Jones",
      "isPreferredAgent": true,
      "hoursOfOperation": {
        "hoursOfOperationId": "h-e8e22e03-fe32-5748-b830-02d161a3xxxx",
        "name": "US West Coast"
      },
      "skills": [
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "SILVER"
        },
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "GOLD"
        },
        {
          "id": "s-e1e22e03-fe32-5748-b830-02d161a3xxxx",
          "name": "UPDATE ACCOUNT"
        }
      ]
    }
  ],
  "skills": [
    {
      "id": "5ff233123124xxxx",
      "name": "SILVER",
      "isExpireEnabled": true,
      "expireTime": {
        "min": 10,
        "sec": 20
      },
      "skillGroupName": "Test",
      "skillGroupColor": "#070707"
    },
    {
      "id": "4df233123124xxxx",
      "name": "CLOSE ACCOUNT",
      "isExpireEnabled": false,
      "skillGroupName": "Test",
      "skillGroupColor": "#060606"
    }
  ],
  "agentGroups": [
    {
      "id": "ag-ec83505-5152-494d-8071-3b68513cxxxx",
      "name": "Default Queue"
    },
    {
      "id": "ag-ec83505-5152-494d-8071-3b68513cxxxx",
      "name": "Queue One"
    }
  ],
  "sourceAgentGroups": [
    "ag-953194c-10c9-4ec3-976e-c64071bbxxxx",
    "ag-ed2182b-b004-4aa2-a194-2d5534c6xxxx"
  ],
  "advancedSettings": {
    "preferredAgentTimeout": {
      "min": 10,
      "sec": 20
    },
    "isSkillMatchEnabled": true,
    "isAffinityMatchEnabled": true
  }
}
```