> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Traditional NLP Topics

<Badge icon="arrow-left" color="gray">[Back to TOC](/ai-for-service/index#automation-ai)</Badge>

Traditional NLP methods are no longer the recommended approach for building conversational experiences. DialogGPT and the Agent Node are now the standard for agentic automation on the platform.

<Note>
  If you have existing NLP-based apps, you can continue to maintain them. Migrate to DialogGPT to leverage AI Agents and agentic capabilities. See [Migration Path: XO10 to XO11](/ai-for-service/getting-started/migration-path-xo10-to-xo11).
</Note>

***

## Reference Documentation

Use the links below to find documentation for traditional NLP features.

### Knowledge AI

| Topic                   | Document                                                                                                        |
| ----------------------- | --------------------------------------------------------------------------------------------------------------- |
| About Knowledge AI      | [Knowledge AI Introduction](/ai-for-service/automation/knowledge-ai/knowledge-ai-introduction)                  |
| About KG                | [Knowledge Graph Overview](/ai-for-service/automation/knowledge-ai/knowledge-graph-overview)                    |
| Terminology             | [Knowledge Graph Terminology](/ai-for-service/automation/knowledge-ai/knowledge-graph-terminology)              |
| Build a KG              | [Build a Knowledge Graph](/ai-for-service/automation/knowledge-ai/build-a-knowledge-graph)                      |
| Manage KG               | [Manage FAQs](/ai-for-service/automation/knowledge-ai/manage-faqs)                                              |
| Knowledge Extraction    | [Knowledge Extraction](/ai-for-service/automation/knowledge-ai/knowledge-extraction)                            |
| Prepare Data for Import | [Create KG from CSV and JSON](/ai-for-service/automation/knowledge-ai/create-knowledge-graph-from-csv-and-json) |
| Import or Export KG     | [Import and Export Knowledge Graph](/ai-for-service/automation/knowledge-ai/import-and-export-knowledge-graph)  |
| Auto-Generate KG        | [Generate a Knowledge Graph](/ai-for-service/automation/knowledge-ai/generate-a-knowledge-graph)                |
| KG Analysis             | [Knowledge Graph Analysis](/ai-for-service/automation/knowledge-ai/knowledge-graph-analysis)                    |

### Natural Language

| Topic                     | Document                                                                                                        |
| ------------------------- | --------------------------------------------------------------------------------------------------------------- |
| About NLP                 | [NLP Introduction](/ai-for-service/automation/natural-language/nlp-introduction)                                |
| NLP Optimization          | [Optimizing Bots](/ai-for-service/automation/natural-language/training/optimizing-bots)                         |
| NLP Guidelines            | [NLP Guidelines](/ai-for-service/automation/natural-language/nlp-guidelines)                                    |
| About NLP Training        | [NLP Training Overview](/ai-for-service/automation/natural-language/training/nlp-training-overview)             |
| The ML Engine             | [Machine Learning Engine](/ai-for-service/automation/natural-language/training/machine-learning-engine)         |
| Model Validation          | [Model Validation](/ai-for-service/automation/natural-language/training/model-validation)                       |
| FM Engine                 | [Fundamental Meaning](/ai-for-service/automation/natural-language/training/fundamental-meaning)                 |
| KG Engine                 | [Knowledge Graph Training](/ai-for-service/automation/knowledge-ai/knowledge-graph-training)                    |
| Traits Engine             | [Traits](/ai-for-service/automation/natural-language/training/traits)                                           |
| Ranking and Resolver      | [Ranking and Resolver](/ai-for-service/automation/natural-language/training/ranking-and-resolver)               |
| Training Validations      | [Training Validations](/ai-for-service/automation/natural-language/training/training-validations)               |
| NLP Engine Configurations | [Engine Tuning](/ai-for-service/automation/natural-language/nlu-configurations/engine-tuning)                   |
| Multi Intent Detection    | [Multi Intent Detection](/ai-for-service/automation/natural-language/nlu-configurations/multi-intent-detection) |
| Amend Entities            | [Amend Entities](/ai-for-service/automation/natural-language/nlu-configurations/amend-entities)                 |

### Conversation Intelligence

| Topic                         | Document                                                                                                                       |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| About Intelligence            | [Intelligence Overview](/ai-for-service/automation/intelligence/intelligence-overview)                                         |
| Context Management            | [Context Management](/ai-for-service/automation/intelligence/context-management)                                               |
| Standard Responses            | [Standard Responses](/ai-for-service/automation/intelligence/conversation-management#standard-responses)                       |
| Manage Interruptions          | [Manage Interruptions](/ai-for-service/automation/intelligence/conversation-management#manage-interruptions)                   |
| Ignore Words and Field Memory | [Ignore Words and Field Memory](/ai-for-service/automation/intelligence/conversation-management/ignore-words-and-field-memory) |

### Testing

| Topic                 | Document                                                                                                                                                         |
| --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| About Test and Debug  | [Test and Debug Overview](/ai-for-service/automation/testing/test-and-debug-overview)                                                                            |
| Test - NLP            | [Talk to Bot](/ai-for-service/automation/testing/talk-to-bot)                                                                                                    |
| Playground            | [Playground](/ai-for-service/automation/testing/playground)                                                                                                      |
| Utterance Testing     | [Testing Your Bot with NLP](/ai-for-service/automation/testing/testing-your-bot-with-nlp)                                                                        |
| Health and Monitoring | [Virtual Assistants Health and Monitoring](/ai-for-service/automation/testing/regression-testing/health-and-monitoring/virtual-assistants-health-and-monitoring) |
| Batch Testing         | [Batch Testing](/ai-for-service/automation/testing/regression-testing/batch-testing)                                                                             |
| Conversation Testing  | [Conversation Testing](/ai-for-service/automation/testing/regression-testing/conversation-testing/conversation-testing-landing-page)                             |

### Advanced Topics

| Topic            | Document                                                              |
| ---------------- | --------------------------------------------------------------------- |
| Intent Discovery | [Intent Discovery](/ai-for-service/automation/tools/intent-discovery) |