> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Go To Flow Node

Use this node to navigate from a parent flow to a target flow that handles a specific part of the customer interaction.

## Configure the Node

### General Settings

In **General Settings**, configure the following:

<img src="https://mintcdn.com/koreai/obfXwZeC6EncVIoC/ai-for-service/flows/node-types/images/general-settings-go-to-flow.png?fit=max&auto=format&n=obfXwZeC6EncVIoC&q=85&s=3564352173e3442ef94e23a4af77ac67" alt="General Settings" width="414" height="373" data-path="ai-for-service/flows/node-types/images/general-settings-go-to-flow.png" />

1. **Custom Name**: Enter a name to identify the node.
2. **Transfer To**: Under **Choose a Flow**, select the target flow from the dropdown.

### Error Handling

Use this section to handle system errors during customer interactions.

<img src="https://mintcdn.com/koreai/obfXwZeC6EncVIoC/ai-for-service/flows/node-types/images/error-handling-go-to-flow.png?fit=max&auto=format&n=obfXwZeC6EncVIoC&q=85&s=8a98ff834e6f9464fd4bd0228d986d36" alt="Error Handling" width="412" height="459" data-path="ai-for-service/flows/node-types/images/error-handling-go-to-flow.png" />

* **Your Message to User**: Select a message type under **Choose your message type**:

  * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime).

    <img src="https://mintcdn.com/koreai/Ns2xqLlABkt12FiY/ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png?fit=max&auto=format&n=Ns2xqLlABkt12FiY&q=85&s=167e866fb43a171f38a9483cad51df59" alt="Text to Speech" width="341" height="302" data-path="ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png" />

  * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file.

    <img src="https://mintcdn.com/koreai/WQeI2XsPNoZFdu0g/ai-for-service/flows/node-types/images/audio-file-go-to-flow.png?fit=max&auto=format&n=WQeI2XsPNoZFdu0g&q=85&s=edee2d491cf9d6984914522330eae666" alt="Audio File" width="346" height="309" data-path="ai-for-service/flows/node-types/images/audio-file-go-to-flow.png" />

  * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs.

    <img src="https://mintcdn.com/koreai/obfXwZeC6EncVIoC/ai-for-service/flows/node-types/images/link-go-to-flow.png?fit=max&auto=format&n=obfXwZeC6EncVIoC&q=85&s=bb14a9bf4db428f555eb7f03509dceb9" alt="Link" width="349" height="351" data-path="ai-for-service/flows/node-types/images/link-go-to-flow.png" />

* **Go to node**: Select the node to direct the error handling flow. You can create a new node or select an existing one.

  !!! note

  Waiting experience overrides defined in GoTo flows do not override waiting experience utils configured in main flows.