> ## Documentation Index > Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt > Use this file to discover all available pages before exploring further. # Split Node Use this node to route inbound queries to different flow branches based on defined conditions. Conditions use context variables that define scope within a dialog task. The syntax for a context variable is: ``` context.contextvariable.<< context variable name >> ``` For example, the `intent` context variable is: ``` context.intent.<< intent name >> ``` Context variables are managed by AI for Service. [Learn more](/ai-for-service/automation/agent-flows#context-object). !!! Note The Split node supports a maximum of 10 branches. ## Configure the Node ### General Settings In **General Settings**, configure the following: 1. **Custom Name**: Enter a name to identify the node. 2. Under **Execute branches where condition matches**, define conditions using IF / ELSE-IF / ELSE logic with context variables and AND / OR operators: * **IF**: Routes the flow when the specified condition is met. * **ELSE-IF**: Defines an additional condition when the IF condition is not met. * **ELSE**: Routes the flow when none of the preceding conditions are met. 3. Under the first **Action** dropdown, select the branch name to route to when the IF condition is met. 4. Click **Add ELSE-IF** to add more conditions. 5. Under the second **Action** dropdown, select the branch name for the ELSE condition. !!! Note Condition setup follows the same process as Automation AI. [Learn more](/ai-for-service/automation/dialogs/node-types/node-connections). To delete a condition, click the **Delete** icon next to it. Delete Branch ### Error Handling Use this section to handle system errors during customer interactions. * **Your Message to User**: Select a message type under **Choose your message type**: * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime). Text to Speech * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file. Audio File * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs. Link * **Go to node**: Select the node to direct the error handling flow. You can create a new node or select an existing one. Go to Node