> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Configuring the Microsoft Graph Action
[Back to Actions Integrations](/ai-for-service/integrations/overview#actions)
Connect Microsoft Graph to create, view, and update events and to-do lists, and send emails. See [Microsoft Graph](https://azure.microsoft.com/en-us/get-started/azure-portal) for more information.
***
## Authorizations Supported
The XO Platform supports basic authentication for Microsoft Graph. See [App Authorization Overview](/ai-for-service/app-settings#authorization-profiles) for details.
Microsoft Graph integration can only be authorized for Developer and Enterprise editions — not Trial. See [Microsoft Graph documentation](https://developer.microsoft.com/en-us/graph/graph-explorer) for account types.
| Authorization Type | Basic OAuth |
| ---------------------------------------- | ----------- |
| Pre-authorize the Integration | Yes |
| Allow Users to Authorize the Integration | Yes |
***
## Step 1: Enable the Microsoft Graph Action
**Prerequisites:**
* Create a developer account in Microsoft Graph. See [Microsoft Graph Documentation](https://developer.microsoft.com/en-us/graph/graph-explorer).
* Copy the Client ID, Client Secret Key, Authorization URL, and Callback URL.
**Steps:**
1. Go to **App Settings** > **Integrations** > **Actions**.
2. In the **Available** region, select **Microsoft Graph**.
### Pre-authorize the Integration
**System Authorization**
1. Go to **App Settings** > **Integrations** > **Actions** and select **Microsoft Graph**.
2. In **Configurations**, select the **Authorization** tab.
3. Set **Authorization Type** to **Pre-authorize the Integration** > **OAuth**.
4. Select the **System** card and click **Authorize**.
5. You are redirected to `https://login.microsoftonline.com/`. Enter your credentials and click **Allow Access**.
**Custom Authorization**
1. Select **Custom** and click **Select Authorization** > **Create New**.
2. Select **OAuth v2**. See [Setting Up Authorization Using OAuth v2](/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-oauth-v2).
3. Enter the OAuth v2 credentials:
| Field | Description |
| ---------------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| Call back URL | Kore.ai XO Platform callback URL |
| Identity Provider Name | Name of your custom auth profile |
| Client ID | Client ID from Azure Portal |
| Client Secret Key | Client secret value from Azure portal |
| Authorization URL | Microsoft Azure Portal authorization URL |
| Token Request URL | Microsoft Azure Portal token request URL |
| Scope | `email Mail.ReadWrite Mail.Send offline_access openid profile User.Read Tasks.ReadWrite Calendars.ReadWrite MailboxSettings.Read` |
| Refresh Token URL | Microsoft Azure Portal refresh token URL |
To register an Azure App, see [Adding the Microsoft Teams Channel](/ai-for-service/channels/add-microsoft-teams-channel).
4. Click **Save Auth**, then select the new profile.
5. Click **Authorize**, enter credentials at `https://login.microsoftonline.com/`, and click **Allow Access**.
6. Click **Enable**.
The Microsoft Graph action moves from *Available* to *Configured* after enabling.
### Allow End User to Authorize
1. Go to **App Settings** > **Integrations** > **Actions** and select **Microsoft Graph**.
2. In **Configurations**, select the **Authorization** tab.
3. Set **Authorization Type** to **Allow Users to Authorize the Integration** > **OAuth**.
**System Authorization**
1. Select the **System** card.
2. Click **Enable**. A link is sent to the end user to authorize.
**Custom Authorization**
1. Select **Custom** and click **Select Authorization** > **Create New**, following the Custom Authorization steps above.
2. You can also select an existing profile:
3. Click **Enable**.
***
## Step 2: Install the Microsoft Graph Action Templates
1. On the **Integration Successful** dialog, click **Explore Templates**.
2. Click **Install** to begin installation.
3. Once installed, click **Go to Dialog**. A dialog task for each template is auto-created.
4. Select the desired dialog task and click **Proceed**.
5. The dialog task is auto-created and the canvas opens with all required entity nodes, service nodes, and message scripts.
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