> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices for Auto QA Configuration

The following best practices apply to **By Question** metrics in Auto QA configurations.

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## General Configuration Principles

* Maintain diversity and realism in metric configurations.
* Ensure configurations reflect plausible agent responses.
* Review and update configurations regularly to reflect current use cases.

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## Sentence Length and Complexity

* Limit configurations to concise utterances — typically 1-3 sentences.
* Avoid configuring very long sentences or extensive text passages.

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## Handling Specific Identifiers

### Company and Brand Names

* Include when necessary, but be aware they can impact semantic adherence.
* Use a moderate threshold (for example, 50-60% match) to accommodate variations.

### Agent Names

* Minimize the use of specific agent names in configurations.
* Use `[Agent Name]` as a placeholder where the agent references themselves or other agents.

### Product Names and Model IDs

* Avoid including specific model identifiers unless necessary.
* If included, expect precise usage in agent responses.
* Use a moderate threshold (for example, 50-60% match) for these configurations.

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## Threshold Recommendations

| Configuration Type                                  | Recommended Match Threshold |
| --------------------------------------------------- | --------------------------- |
| General configurations                              | 60-70%                      |
| Configurations with company or brand names (policy) | 70-80%                      |
| Configurations with product specifics               | 50-60%                      |

<Note>Adjust these thresholds based on your specific use case and requirements.</Note>

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## Testing and Validation

* Validate configurations against real agent responses.
* Monitor and analyze adherence rates to identify areas for reconfiguration.

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