Socket Errors
| Error Code | Message | Action | Required Fields |
|---|---|---|---|
| ERR_WS_INIT | Socket connection failed | show | token, conversationId |
| ERR_WS_INIT | Socket connection timeout | show | token, conversationId |
| ERR_WS_INIT | Socket disconnected | show | token, conversationId |
| ERR_WS_INIT | Socket reconnection failed | show | token, conversationId |
| ERR_WS_INIT | Socket error | show | token, conversationId |
API Errors
| Error Code | Message | Action | Required Fields |
|---|---|---|---|
| ERR_SETTINGS_API_FAILURE | Settings API failed | show | botId, channel |
| ERR_CHECKLIST_API_FAILURE | Checklist API failed | show | botId |
| ERR_ASST_HISTORY_API_FAILURE | Assist history API failed | show | botId, conversationId |
| ERR_MYBOT_HISTORY_API_FAILURE | MyBot history API failed | show | botId, conversationId |
| ERR_FEEDBACK_API_FAILURE | Feedback API failed | show | tab, conversationId |
| ERR_SUMMARY_LOAD_FAILURE | Summary load failed | show | conversationId, botId, channel, sessionId |
Validation Errors
| Error Code | Message | Action | Required Fields |
|---|---|---|---|
| ERR_TOKEN_INVALID | Invalid token | show | token, botId |
| ERR_MISSING_REQ_FIELDS | Missing required fields to send user message | sendUserMessage | author, type, conversationId, value, botId |
| ERR_MISSING_REQ_FIELDS | Missing required fields to send agent message | sendAgentMessage | author, type, conversationId, value, botId |
Miscellaneous Errors
| Error Code | Message | Action | Required Fields |
|---|---|---|---|
| ERR_JS_CODE | JS code failed | show | None |