Multi-Intent Detection

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Multi-Intent Detection allows the NLP engine to identify and execute multiple intents from a single user utterance—sequentially and in logical order.

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How It Works

When enabled, the engine detects multiple intents based on sequence keywords such as: later, then, first, second, before that, after that, following that, prior to that, beforehand.

Execution order:

• Determined by order-indicating phrases (e.g., “before that”, “and then”).
• If no order is specified, intents execute in the order they appear in the utterance.

Failure behavior: If one intent fails, subsequent intents in the sequence are not triggered.

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Enable Multi-Intent Detection

1. Go to Natural Language > NLU Config > Multi Intent Detection.
2. Toggle it on.