Workday Connector

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Workday is a cloud-based enterprise suite for Human Capital Management (HCM), Financial Management, and Analytics. The Search AI Workday connector enables search across jobs, positions, and organization charts, helping users quickly locate job openings, match roles to candidates, and analyze position details.

Specification	Details
Repository type	Cloud
Supported content	Jobs, Positions, Organization Charts
RACL support	Yes
Content filtering	No
Auto permission resolution	Yes

Prerequisites

The Workday connector uses Workday REST APIs. Register Search AI as an API client in Workday before configuring the connector.

1. In the Workday Console, search for Register API Client.
2. Enter a name for the app.
3. Set Grant Type to Authorization Code Grant.
4. Set Access Token Type to Bearer.
5. Choose a Redirection URI based on your region or deployment:
   • JP Region: https://jp-bots-idp.kore.ai/workflows/callback
   • DE Region: https://de-bots-idp.kore.ai/workflows/callback
   • Prod: https://idp.kore.com/workflows/callback
6. Set the Scope (Functional Areas) to include:
   • Jobs & Positions (Custom Object)
   • Organizations and Roles (Workday REST API)
   • Staffing (Workday REST API)
7. Configure any other properties as needed. See the Workday documentation for details.
8. Click OK. Save the Client ID, Client Secret, Authorization URL, and Token URL — these are required for connector configuration.

Configuring the Workday Connector in Search AI

Go to the Authorization page of the connector, enter the following fields, and click Connect.

Field	Value
Name	Unique name for the connector
Tenant Name	Set to Token
Authorization Type	OAuth 2.0
Grant Type	Authorization Code
Client ID	Client ID from Workday
Client Secret	Client Secret from Workday
Authorization Base URL	Authorization base URL from Workday
Token Base URL	Token URL from Workday

Ingesting Content

After connecting, go to the Configuration tab to set up synchronization. Use Sync Now for an immediate sync, or Schedule Sync to configure a recurring schedule.

Search AI ingests the following content types from Workday: Workers, Job Profiles, Job Families, and Supervisory Organization Charts.

The type field in each ingested document identifies the content type (worker, job profile, and so on). Relevant fields are populated in the content field of each document. For example, a worker record includes all worker details with the worker’s name as the document title.

Go to the Content tab to view ingested content.

RACL Support

Search AI uses the tenant ID to identify users with access to Workday content. The sys_racl field for all ingested content is set to the tenant ID, ensuring access is restricted to users assigned to that tenant.

The tenant ID appears in the Workday URL as the unique identifier following the first /. For example, in https://impl.wd12.myworkday.com/domain_dpt1/, the tenant ID is domain_dpt1.