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Administration

Manage workspaces, users, and platform settings.

Workspaces

Overview

Workspaces organize agents, users, and settings for teams or departments.

Create a Workspace

  1. Navigate to AdministrationWorkspaces
  2. Click Create Workspace
  3. Configure:
    • Name and description
    • Default settings
    • Member access

Workspace Settings

SettingDescription
NameDisplay name for the workspace
DescriptionPurpose and scope
Default modelDefault LLM for new agents
GuardrailsWorkspace-level safety settings
BrandingCustom logo and colors

User Management

User Enrollment

Add users to AI for Work:
  1. Go to AdministrationUser ManagementEnrollments
  2. Choose enrollment method:
    • Manual — Add individual users
    • Bulk import — Upload CSV
    • Directory sync — Connect to Azure AD, Okta, etc.
  3. Assign to workspaces and groups

User Groups

Organize users for access control:
Group: Engineering Team
Members: 45 users
Workspaces:
  - Engineering Workspace (full access)
  - Company Knowledge (read access)
Agents:
  - Code Assistant
  - Documentation Bot

Directory Sync

Sync users from identity providers:
ProviderFeatures
Azure ADUsers, groups, automatic sync
OktaSCIM provisioning, groups
Google WorkspaceUsers, organizational units
Configuration:
  1. Go to User ManagementDirectory
  2. Select identity provider
  3. Configure connection credentials
  4. Map groups to workspaces
  5. Enable automatic sync

Assist Configuration

Announcements

Display messages to users:
  1. Go to Assist ConfigurationAnnouncements
  2. Create announcement:
    • Title and message
    • Target users/groups
    • Start and end date
    • Display location

Channel Settings

Configure deployment channels:
ChannelSettings
TeamsApp permissions, available agents
SlackWorkspace access, channels
WebEmbed code, styling, domains

Guardrails

Configure safety settings:
  • Content filtering — Block inappropriate content
  • PII protection — Detect and handle sensitive data
  • Topic restrictions — Limit conversation scope
  • Response limits — Maximum response length

LLM Configuration

Model Settings

Configure available AI models:
ProviderModels
OpenAIGPT-4, GPT-4o, GPT-3.5-turbo
AnthropicClaude 3 Opus, Sonnet, Haiku
Azure OpenAIDeployed models
CustomSelf-hosted or fine-tuned

API Keys

Manage API credentials:
  1. Go to LLM ConfigurationAPI Keys
  2. Add provider credentials
  3. Set usage limits (optional)
  4. Enable/disable for workspaces

Default Models

Set default models for:
  • New agent creation
  • Fallback when preferred model unavailable
  • Specific agent types

Audit Logging

Activity Logs

Track platform activity:
Event TypeExamples
User actionsLogin, agent interaction, feedback
Admin actionsConfiguration changes, user management
System eventsDeployments, errors, integrations

Log Retention

Configure retention policies:
  • Standard: 90 days
  • Extended: 1 year
  • Compliance: Custom retention

Export

Export logs for compliance:
  1. Go to AdministrationAudit Logs
  2. Set date range and filters
  3. Select export format (CSV, JSON)
  4. Download or schedule delivery

API Access

API Keys

Generate API keys for programmatic access:
  1. Go to AdministrationAPIs
  2. Click Create API Key
  3. Configure:
    • Name and description
    • Permissions scope
    • Expiration (optional)
  4. Copy and securely store the key

Rate Limits

TierRequests/minRequests/day
Standard6010,000
Professional300100,000
EnterpriseCustomCustom