Administration
Manage workspaces, users, and platform settings.Workspaces
Overview
Workspaces organize agents, users, and settings for teams or departments.Create a Workspace
- Navigate to Administration → Workspaces
- Click Create Workspace
- Configure:
- Name and description
- Default settings
- Member access
Workspace Settings
| Setting | Description |
|---|---|
| Name | Display name for the workspace |
| Description | Purpose and scope |
| Default model | Default LLM for new agents |
| Guardrails | Workspace-level safety settings |
| Branding | Custom logo and colors |
User Management
User Enrollment
Add users to AI for Work:- Go to Administration → User Management → Enrollments
- Choose enrollment method:
- Manual — Add individual users
- Bulk import — Upload CSV
- Directory sync — Connect to Azure AD, Okta, etc.
- Assign to workspaces and groups
User Groups
Organize users for access control:Directory Sync
Sync users from identity providers:| Provider | Features |
|---|---|
| Azure AD | Users, groups, automatic sync |
| Okta | SCIM provisioning, groups |
| Google Workspace | Users, organizational units |
- Go to User Management → Directory
- Select identity provider
- Configure connection credentials
- Map groups to workspaces
- Enable automatic sync
Assist Configuration
Announcements
Display messages to users:- Go to Assist Configuration → Announcements
- Create announcement:
- Title and message
- Target users/groups
- Start and end date
- Display location
Channel Settings
Configure deployment channels:| Channel | Settings |
|---|---|
| Teams | App permissions, available agents |
| Slack | Workspace access, channels |
| Web | Embed code, styling, domains |
Guardrails
Configure safety settings:- Content filtering — Block inappropriate content
- PII protection — Detect and handle sensitive data
- Topic restrictions — Limit conversation scope
- Response limits — Maximum response length
LLM Configuration
Model Settings
Configure available AI models:| Provider | Models |
|---|---|
| OpenAI | GPT-4, GPT-4o, GPT-3.5-turbo |
| Anthropic | Claude 3 Opus, Sonnet, Haiku |
| Azure OpenAI | Deployed models |
| Custom | Self-hosted or fine-tuned |
API Keys
Manage API credentials:- Go to LLM Configuration → API Keys
- Add provider credentials
- Set usage limits (optional)
- Enable/disable for workspaces
Default Models
Set default models for:- New agent creation
- Fallback when preferred model unavailable
- Specific agent types
Audit Logging
Activity Logs
Track platform activity:| Event Type | Examples |
|---|---|
| User actions | Login, agent interaction, feedback |
| Admin actions | Configuration changes, user management |
| System events | Deployments, errors, integrations |
Log Retention
Configure retention policies:- Standard: 90 days
- Extended: 1 year
- Compliance: Custom retention
Export
Export logs for compliance:- Go to Administration → Audit Logs
- Set date range and filters
- Select export format (CSV, JSON)
- Download or schedule delivery
API Access
API Keys
Generate API keys for programmatic access:- Go to Administration → APIs
- Click Create API Key
- Configure:
- Name and description
- Permissions scope
- Expiration (optional)
- Copy and securely store the key
Rate Limits
| Tier | Requests/min | Requests/day |
|---|---|---|
| Standard | 60 | 10,000 |
| Professional | 300 | 100,000 |
| Enterprise | Custom | Custom |