| Field | Value |
|---|---|
| Method | GET |
| Endpoint | https://{{host}}/api/{{version}}/{{BotID}}/debuglogs?identity={{identity}}&channelType={{channelType}}&minimumInfo=true&limit=5&offset=300&timezone={{timezone}} |
| Content Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token. |
| API Scope | App Builder: Debug Logs; Admin Console: Not Applicable |
Path Parameters
| Parameter | Description |
|---|---|
host | Environment URL, for example, https://platform.kore.ai. |
BotID | Bot ID. Access it from the General Settings page of the bot. |
Sample Request
curl -X GET \
'https://{{host}}/api/1.1/{{BotID}}/debuglogs?identity={{id}}&channelType=ivrVoice&minimumInfo=true&limit=5&offset=300&timezone=America/New_York' \
-H 'auth: {{YOUR_JWT_ACCESS_TOKEN}}'
Query Parameters
| Parameter | Description |
|---|---|
version | API version. The current version is 1.1. |
identity | The channel-specific user identifier. |
channelType | Enter the channel type to fetch logs. Channel type such as rtm, ivrVoice, audiocodes, smartassist, korevg, twiliosms, genesys, genesysV2, genericsms, agentassist, and webhook |
minimumInfo | Set to true to return minimal information. |
limit | Number of records to return. |
offset | Number of records to skip. |
timezone | Timezone for the log timestamps, for example, America/New_York. |