Get Intent Real-Time Data

Back to API List

Get Intent Real Time Data

To retrieve the most recent conversational data for the given botId. Gets the latest 25 sessions data for the given application ID that completed the execution of the flow.

Method	POST
Endpoint	https://{{host}}/api/public/bot/{{botId}}/intentrealtimedata
Content Type	application/json
Authorization	auth: {{JWT}} See How to generate the JWT Token
API Scope	SmartAssist Analytics

Path Parameters

PARAMETER	DESCRIPTION	TYPE
host	Environment URL, for example, https://platform.kore.ai	string, required
botId	botId or streamId. You can get it from the App Settings page.	string, required

Sample Request

curl --location --request POST 'https://{{host}}/api/public/bot/{{botId}}/intentrealtimedata' \
--header 'auth: <token>' \
--header 'cache-control: no-cache' \
--header 'postman-token: 363f7f10-e516-c464-dcf8-2fefcd86xxxx' \
--header 'Format: application/json' \
--header 'accountId: {{accountId}}'

Sample Response

[
 {
  intent : [Book a Ticket, Book a Flight],
  ANI:    st-bb0e8899-a753-568f-984f-3338de26xxxx,
  DNI:   [e-mail],
  channel: rtm,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: completed,
  timeHandled: 50s,
  deflectedTo: rtm,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 },
 {
  intent : [],
  ANI:    [phone],
  DNI:    [phone],
  channel: audiocodes,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: Dropoff,
  timeHandled: 13m: 8s,
  deflectedTo: null,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 }
]