Index

Deployment

Publish your agentic app and make it available to users.

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Overview

Deployment is the process of moving your application from development to a live environment where users can interact with it. The platform supports versioned deployments with environment isolation.

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Deployment Lifecycle

┌─────────────┐     ┌─────────────┐     ┌─────────────┐
│   Develop   │────▶│   Version   │────▶│   Deploy    │
└─────────────┘     └─────────────┘     └─────────────┘
                                              │
                    ┌─────────────────────────┼─────────────────────────┐
                    │                         │                         │
                    ▼                         ▼                         ▼
             ┌─────────────┐          ┌─────────────┐          ┌─────────────┐
             │    Draft    │          │   Staging   │          │ Production  │
             │ Environment │          │ Environment │          │ Environment │
             └─────────────┘          └─────────────┘          └─────────────┘

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Creating a Version

Versions are immutable snapshots of your app configuration.

Step 1: Validate

Run diagnostics to ensure your app is ready:

✓ All agents configured
✓ Tools deployed
✓ Knowledge connected
✓ Events configured
✓ No missing dependencies

Step 2: Create Version

1. Navigate to Deploy → Versions
2. Click Create Version
3. Enter version details:

version: 1.2.0
description: Added refund processing agent and updated FAQ knowledge
changelog:
  - Added Refund Agent
  - Updated product knowledge base
  - Fixed timeout issues in order lookup tool

4. Click Create

Version Benefits

Benefit	Description
Immutable	Once deployed, versions don’t change
Rollback	Revert to previous versions if needed
Isolation	Different versions in different environments
Protection	Tools linked to active versions can’t be deleted

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Environments

Environments are isolated deployment targets with their own configurations.

Default Environment

Every app starts with a Draft environment for development and testing.

Creating Environments

environments:
  - name: staging
    description: Pre-production testing
    url: https://staging.myapp.kore.ai

  - name: production
    description: Live user traffic
    url: https://app.myapp.kore.ai

Environment Isolation

Each environment maintains:

• Separate URL endpoints
• Independent configuration
• Own deployment history
• Isolated API keys

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Deploying to an Environment

Step 1: Select Version

Choose which version to deploy.

Step 2: Choose Environment

Select the target environment.

Step 3: Configure Settings

Environment-specific overrides:

environment: production

overrides:
  # Use production API keys
  env_variables:
    API_KEY: "{{secrets.PROD_API_KEY}}"

  # Production model settings
  model:
    temperature: 0.3  # More conservative in production

  # Rate limiting
  rate_limits:
    requests_per_minute: 1000

Step 4: Deploy

Click Deploy to publish.

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Access Methods

Web Widget

Embed the app in your website with a single script:

<!-- Add to your website -->
<div id="chat-container"></div>
<script src="https://widget.kore.ai/v1/loader.js"
        data-app-id="your-app-id"
        data-container="chat-container">
</script>

Configuration options:

KoreWidget.init({
  appId: 'your-app-id',
  containerId: 'chat-container',
  theme: 'light',  // or 'dark'
  position: 'bottom-right',
  greeting: 'Hi! How can I help you today?'
});

API Integration

Direct API access for custom integrations:

# Execute a conversation
curl -X POST https://api.kore.ai/v1/apps/{app_id}/execute \
  -H "Authorization: Bearer {api_key}" \
  -H "Content-Type: application/json" \
  -d '{
    "message": "What is your return policy?",
    "session_id": "user_session_123",
    "metadata": {
      "user_id": "user_456"
    }
  }'

Response:

{
  "response": "Our return policy allows returns within 30 days...",
  "session_id": "user_session_123",
  "agent": "support_agent",
  "tools_used": ["knowledge_search"],
  "tokens": {
    "input": 45,
    "output": 128
  }
}

Channel Integrations

Deploy to messaging platforms:

• Slack: Slack app integration
• Microsoft Teams: Teams bot
• Web Chat: Embedded widget
• Voice: Via AI for Service

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API Keys

Secure access to your deployed app.

Generating Keys

1. Navigate to Deploy → API Keys
2. Click Generate Key
3. Enter a descriptive name
4. Copy and store securely

Name: Production Web App
Key: sk-app-xxxxxxxxxxxxxxxxxxxx

⚠️ This key won't be shown again. Store it securely.

Key Management

• Rotate keys periodically
• Use separate keys for different clients
• Revoke compromised keys immediately

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Rollback

Revert to a previous version if issues arise.

Quick Rollback

1. Navigate to Deploy → History
2. Find the previous working version
3. Click Rollback
4. Confirm the action

Deployment History

Track all deployments:

┌─────────────────────────────────────────────────────────────┐
│ Deployment History - Production                              │
├─────────────────────────────────────────────────────────────┤
│ Version │ Deployed        │ By           │ Status           │
├─────────────────────────────────────────────────────────────┤
│ 1.2.0   │ 2024-01-15 14:30│ [e-mail] │ ● Active        │
│ 1.1.0   │ 2024-01-10 09:15│ [e-mail]   │ ○ Previous      │
│ 1.0.0   │ 2024-01-05 11:00│ [e-mail] │ ○ Previous      │
└─────────────────────────────────────────────────────────────┘

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Pre-Deployment Checklist

Before deploying to production:

## Configuration
- [ ] All agents tested and configured
- [ ] Tools deployed and tested
- [ ] Knowledge bases connected and indexed
- [ ] Guardrails enabled and configured
- [ ] PII protection configured

## Testing
- [ ] Diagnostics pass with no errors
- [ ] Key user flows tested
- [ ] Edge cases validated
- [ ] Error handling verified

## Security
- [ ] API keys generated
- [ ] Access controls configured
- [ ] Sensitive data protected
- [ ] Rate limits set

## Monitoring
- [ ] Analytics enabled
- [ ] Alerts configured
- [ ] Logging enabled

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Related

• Diagnostics
• Analytics
• Guardrails
• API Reference