BotKit SDK Overview

The Kore.ai BotKit SDK is a Node.js library that sits between the Platform and your server, giving you full control over every message, webhook event, and agent transfer in your bot’s conversation flow. Use it to inject custom business logic, integrate with third-party systems, handle live agent handoffs, and extend dialog tasks beyond what the standard API node supports.

Use the links below to navigate to specific topics.

Topic	Description
Using the BotKit SDK	Architecture overview, messaging flow, webhook handling, and agent transfer setup.
SDK Configuration	Create a JWT app on the Platform to generate the Client ID and Secret required for BotKit communication.
Installing the BotKit SDK	Download, configure config.json, and run the BotKit Node.js server locally or on a VM.
SDK Events	Event handlers for onMessage, onWebhook, onAgentTransfer, onEvent, onAlert, onVariableUpdate, and onClientEvent.
SDK Functions	SDK utility functions for sending messages, managing agent sessions, handling async webhook responses, and controlling conversation state.
BotKit SDK Deployment Guide	Production architecture, hosting options, performance tuning, high availability, API authorization, and rate limiting.
Installing BotKit in AWS	Automated AWS deployment using EC2, Auto Scaling Groups, Application Load Balancer, ElastiCache, and a CI/CD pipeline.

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