Airtable Integration

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Use the Airtable integration to create, find, update, and delete records, manage bases and tables, upload attachments, and add comments through Action Tools.

Authentication	Actions	Triggers
API Key	(15)	(2)

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Supported actions

Action	Use it to	Required inputs
Create Airtable Record	Add a record to a table.	base, tableId, fields
Find Airtable Record	Find a record by field and value.	base, tableId, searchField, searchValue
Update Airtable Record	Update fields in a record.	base, tableId, recordId, fields
Clean Record	Clear fields in a record. Empty values clear the corresponding fields.	base, tableId, recordId, fields
Delete Airtable Record	Delete a record.	base, tableId, recordId
Upload File to Column	Upload a file to an attachment column.	base, tableId, attachment_column, recordId, file, file_content_type
Add Comment to Record	Add a comment to a record.	base, tableId, recordId, text
Create Base	Create a base with a table structure.	workspaceId, name, tables
Create Table	Create a table in a base.	base, name, fields
Find Base	Find a base by name or keyword.	baseName
Find Table by ID	Get a table’s details and schema by ID.	base, tableId
Get Record by ID	Retrieve a record by its ID.	base, tableId, recordId
Find Table	Find a table by name.	base, tableName
Get Base Schema	Retrieve a base’s tables and fields.	base
Custom API Call	Call an Airtable API endpoint.	url, method, headers, queryParams

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Triggers

Trigger	Fires when	Configuration
New Record	A record is added to a table.	Base and Table are required; View is optional.
New or Updated Record	A record is created or updated in a table.	Base, Table, and Trigger field are required; View is optional. Use a Last Modified Time field to detect updates.

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Prerequisites

• An Airtable API credential with access to the bases and operations used by your action tools.

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Set up the integration

1. Create the auth profile

   In Integrations, select Airtable > Manage. On Project Auth Profiles, select New Profile > Integration Profile > Airtable > Continue. Select API Key, enter your Airtable credential, and create the profile.

2. Create the action tool

   In Tools, select New Tool > Action > Airtable > Continue. Select the Action and Auth Profile, configure the required inputs, and select Create Tool. Then assign the tool to an agent.

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Troubleshoot common issues

Issue	Resolution
A base or table is unavailable	Confirm that the Airtable credential can access it.
New or Updated Record doesn’t detect changes	Select a suitable Trigger field. Airtable uses a Last Modified Time field to watch for record changes.
File upload fails	Confirm that the selected column is an attachment field.
Find Airtable Record fails	Provide the base, table, search field, and search value.

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Related articles

• Auth profiles
• Action Tools
• Airtable API documentation