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The platform supports cross-domain app sharing. You can share your app with one or more developers from the same or different enterprises, enabling them to edit tasks, channels, and other app settings.

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Share an App

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From the Builder

  1. Log in to the platform and select the app you want to share.
  2. Go to Manage > Users via the Product Switcher. Navigate to User Management
  3. In the left menu, click Manage Users. Developers with any App Admin permission can invite new developers. The App Owner appears on this page by default. Manage Users Page
  4. Click Invite Users. Enter the developer’s details and role, then click + Add. You can add multiple developers at once. Add Users To assign a group and role, click the User Attributes icon icon next to the user to open the User Attributes popup. You must select a role before accessing user attributes. User Attributes
  5. Click Share Invites to confirm and share the app.
  6. You can also use the Invite User option from the Dashboard to add users to your account. Invite User from Dashboard
To add users to a workspace and invite them to your agent from Bot Builder, see Invite Members.

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From the Admin Console

Use this option if you do not have permission to invite developers directly.
  1. Log in at https://platform.kore.ai/ and select Go To Admin Console. Navigate to Admin Console
  2. In Bot Administration, do one of the following:
    • Go to User Management > Users and click Invite new users.
    • Go to Enrollment > Invite.
  3. Enter up to 5 email addresses and click Send Invitations. Invite Users via Admin Console
  4. The invitee must accept the invitation to gain App User access. Once accepted, their username appears in the enterprise account user list.

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Assign App Builder Access

To grant Builder access to an app user:
  1. In the Admin Console, double-click the user you want to modify.
  2. Set the Admin and Platform Access roles as needed. See Role Management.

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Manage Share Settings

From the settings icon (⋮) next to each developer, you can:
ActionDescription
DeleteRemoves the developer’s access to the app immediately.
Promote As OwnerMakes the selected developer the App Owner. You are immediately removed as owner and can no longer manage developers for this app.
Only the App Owner can modify share settings for an app.

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Working with Shared Apps

When a task, channel, or flow is claimed for editing:
  • The lock expires after 30 minutes or when you exit editing mode, whichever comes first.
  • After 25 minutes, you are prompted to extend the lock.
  • If the lock expires, your changes are automatically saved, editing mode ends, and the lock is released.
If the resource is already claimed, you see: “Oops! The app is currently being edited by <Developer Name>.” Only the App Owner and shared developers can access and edit tasks, channels, or flows.