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Back to API List Quality AI enforces rate limits to restrict the number of API requests an account/application can make within a timeframe. It helps prevent a single user or service from consuming disproportionate resources that could degrade the service for others. Requests are monitored against a sixty-second limit. As long as the limit is not exceeded, the account/application can continue making requests. When the rate limit is exceeded, subsequent requests will fail with the following error message: “You’ve exceeded the per-minute rate limit. Please wait for sometime before retrying.”

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API Rate Limit Matrix

Enforcement LevelRate LimitAPI List
account60 per minuteRaw Data API, Auto QA Reporting API

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Best Practices

  • Spread out calls evenly to avoid traffic spikes.
  • Use filters to limit the data response size and avoid calls that request overlapping data.
  • When the limit has been reached, stop making API calls. Wait for the specific time period to pass. Alternatively, implement a backoff strategy where your application automatically reduces its request frequency and retries failed requests after a calculated delay.
Need a higher or custom rolling Rate Limit? Contact support.