App Profile
Configure your app’s name, description, icon, target audience, language defaults, subdomain, and custom HTTP error messages.| Topic | Guide |
|---|---|
| App Profile | Manage general app settings and configuration |
Language Management
Build and manage multilingual AI Agents with support for multiple languages, translation services, and language-specific NLU models.| Topic | Guide |
|---|---|
| Get Started | Overview of multilingual AI Agent capabilities |
| Supported Components & Features | Language-specific component and feature compatibility |
| Manage Languages | Add, update, and configure languages |
| Manage Translation Services | Configure Microsoft Translator, Google Translation, or custom engines |
| Multilingual AI Agent Behavior | Language-dependent NLP behaviors and feature support |
Dev Tools
Access developer tools for building, securing, and integrating your AI Agent — including custom scripts, authorization profiles, SDK setup, and API scopes.| Topic | Guide |
|---|---|
| App Functions | Create and manage reusable JavaScript utility functions |
| Authorization Profiles | Overview of supported authentication models |
| Web/Mobile SDK | Set up and integrate the Kore.ai Web SDK |
| Mock Scenes | Prototype and preview conversations using Conversation Designer |
Authorization Profiles
| Auth Type | Guide |
|---|---|
| Basic Auth | Configure username/password authentication |
| OAuth v1 | Set up OAuth v1 with consumer key and secret |
| OAuth v2 Password Grant | Configure OAuth v2 password grant authorization |
| OAuth v2 | Set up standard OAuth v2 authorization |
| OAuth v2 Client Credentials | Configure OAuth v2 client credentials flow |
| Kerberos SPNEGO | Set up Kerberos SPNEGO for enterprise authentication |
Using Variables
Define environment and content variables to manage configuration values and reuse them across your app’s tasks, nodes, and responses.| Topic | Guide |
|---|---|
| Using Variables | Create, manage, and use environment and content variables |
| Collections | Store and manage multiple value sets for environment variables |
Managing Namespaces
Organize variables into namespaces and map them to app components for optimized loading during execution.| Topic | Guide |
|---|---|
| Managing Namespaces | Create namespaces and map variables to tasks and nodes |
Advanced Settings
Fine-tune session behavior, data privacy, URL management, and system-level configurations.| Topic | Guide |
|---|---|
| PII Settings | Redact, replace, or mask personally identifiable information |
| Manage Sessions | Configure conversation session duration and closure behavior |
| Manage URLs | Set expiry and access limits for attachment and chat history URLs |
| System Settings | Configure call recording, data retention, and other system options |
Change Logs
Review a complete history of modifications made to your app across all modules.| Topic | Guide |
|---|---|
| Change Logs | View, filter, and export changes across Automation AI, Search AI, Agent AI, and more |
Delete App
Permanently remove an app, with an optional export and a 30-day recovery window for published apps.| Topic | Guide |
|---|---|
| Delete App | Export and delete an app |