Supported Authorization Types
The platform supports Basic Auth for DHL integration. See App Authorization Overview for details.| Authorization Type | Supported |
|---|---|
| Pre-Authorize the Integration | Yes |
| Allow Users to Authorize the Integration | Yes |
Prerequisites
Before enabling the DHL action:- Create a DHL Developer account.
- Create a custom app on the DHL admin page.
- Copy your DHL API Key.
Enable the DHL Action
Go to App Settings > Integrations > Actions and select DHL from the Available actions list.Pre-authorize the Integration (Basic Auth)
- In the Configurations dialog, select the Authorization tab.
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Set Authorization Type to Pre-authorize the Integration > Basic Auth.
- Enter your API Key.
- Click Enable. On first configuration, the Integration Successful pop-up appears.
The DHL action moves from Available to Configured.
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Click Skip for Now to install templates later.
Allow End Users to Authorize (Basic Auth)
- In the Configurations dialog, select the Authorization tab.
- Set Authorization Type to Allow Users to Authorize the Integration > Basic Auth.
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Click Select Authorization > Create New.
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Select the authorization mechanism (e.g., API Key).
See App Authorization Overview for creating Basic Auth profiles.
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Enter the following credentials:
Field Description Name Name for the Basic Auth profile Tenancy URLs Select Yes if tasks require tenancy URLs Base URL Base tenant URL for the DHL instance Authorization Check URL Auth check URL Description Description of the auth profile 
- Click Save Auth, then select the new profile.
- Click Enable. The Integration Successful pop-up appears.
Install DHL Action Templates
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On the Integration Successful dialog, click Explore Templates.
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Click Install for the desired template.
- The associated dialog task is auto-created. Click Go to Dialog or navigate to Automation AI > Use Cases > Dialogs.
- To use the templates, see Using DHL Action Templates.