Using the Google Maps Action Templates

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Use prebuilt Google Maps action templates to auto-create dialog tasks.

Prerequisites: Configure Google Maps and install templates before proceeding.

To access templates:

1. Go to Automation AI > Use Cases > Dialogs and click Create a Dialog Task.

2. Under Integration, select Google Maps and choose a template (e.g., Get locations by coordinates).

3. Click Proceed.

   

If no integration is configured, click Explore Integrations to go to the Actions page.

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Supported Actions

Action	Description	Method
Get Places by Name	Returns coordinates and address for a place name	GET
Get Locations by Coordinates	Returns location information from coordinates	GET

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Get Places by Name

1. Install the template from Google Maps Templates.

2. The Get Places dialog task is added with:

   

   • getPlaces – User intent to get places by name.

   • place – Entity node to enter the place name.

   • getLocationService – Bot action service to find places. Optionally click Edit Request:

     

     Click +Add Response:

     

     Sample Response:

     {
       "places": [
         {
           "formatted_address": "3rd Floor, Aurobindo Galaxy Towers, Hitech City Rd, Hyderabad, Telangana 500081, India",
           "geometry": {
             "location": { "lat": 17.4368202, "lng": 78.3754289 }
           },
           "name": "Kore.ai Software India Pvt Ltd",
           "opening_hours": { "open_now": false },
           "place_id": "ChIJG6F9J8-TyzsRmATpJeu0qxE"
         }
       ],
       "status": "OK"
     }
     

   • getPlacesMessage – Message node to display results.

3. Click Train, then Talk to Bot to test.

4. Follow prompts to find places by name.

   

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Get Locations by Coordinates

1. Install the template from Google Maps Templates.

2. The Get Locations by Coordinates dialog task is added with:

   

   • getLocationsbyCoordinates – User intent to find locations using coordinates.

   • latitude and longitude – Entity nodes for coordinate inputs.

   • getLocationsbyCoordinatesService – Bot action service to get locations. Optionally click Edit Request:

     

     Click +Add Response:

     

     Sample Response:

     {
       "plus_code": {
         "compound_code": "P27Q+MCM New York, NY, USA",
         "global_code": "87G8P27Q+MCM"
       },
       "results": [
         {
           "formatted_address": "277 Bedford Ave, Brooklyn, NY 11211, USA",
           "geometry": {
             "location": { "lat": 40.7142205, "lng": -73.9612903 },
             "location_type": "ROOFTOP"
           },
           "place_id": "ChIJd8BlQ2BZwokRAFUEcm_qrcA",
           "types": ["street_address"]
         }
       ],
       "status": "OK"
     }
     

   • getLocationsbyCoordinatesMessage – Message node to display results.

3. Click Train, then Talk to Bot to test.

4. Follow prompts to get location details.

   

5. Click and expand the desired result to view location details.