Using the Shopify Action Templates

Back to Actions Integrations

Use prebuilt Shopify action templates to auto-create dialog tasks for managing orders, products, and customers.

To access templates:

1. Go to Automation AI > Use Cases > Dialogs and click Create a Dialog Task.

2. Under Integration, select Shopify.

   

3. If no integration is configured, click Explore Integrations to set one up. See Actions Overview.

   

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Supported Actions

Task	Description	Method
Get order by ID	Retrieves order details with an order ID.	GET
Get orders by customer ID	Retrieves orders using the customer ID.	GET
Get products by name	Retrieves products using their names.	GET
Get product by ID	Retrieves product details using the ID.	GET
Get products by collection ID	Retrieves products using the collection ID.	GET
Get variants by product ID	Retrieves product variants using the product ID.	GET

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Get Order by ID

1. Install the template from Shopify Action Templates.

2. The Get Order by ID dialog task is added with the following components:

   

   • getOrderbyID – User intent to fetch an order by ID.

   • orderID – Entity node for the order ID.

   • getOrderbyIDService – Bot action service to get an order by ID. Click Edit Request:

     

     Click +Add Response:

     

   • getOrderbyIDMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test:

   

4. Click View Order to see order details in Shopify:

   

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Get Orders by Customer ID

1. Install the template from Shopify Action Templates.

2. The Get Orders by Customer ID dialog task is added with the following components:

   

   • getOrdersbyCustomerID – User intent to get orders by customer ID.

   • customerID – Entity node for the customer ID.

   • getOrdersbyCustomerIDService – Bot action service to get orders by customer ID. Click Edit Request:

     

     Click +Add Response:

     

   • getOrdersbyCustomerIDMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test:

   

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Get Products by Name

1. Install the template from Shopify Action Templates.

2. The Get Products by Name dialog task is added with the following components:

   

   • Get Products by Name – User intent to fetch products by name.

   • Name – Entity node for the product name.

   • getProductsbyNameService – Bot action service to fetch products by name. Click +Add Response:

     

   • getProductsByNameMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test:

   

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Get Product by ID

1. Install the template from Shopify Action Templates.

2. The Get Product by ID dialog task is added with the following components:

   

   • Get product by ID – User intent to fetch a product by ID.

   • productId – Entity node for the product ID.

   • getProductbyIDService – Bot action service to find a product by ID. Click Edit Request:

     

     Click +Add Response:

     

   • getProductbyIDMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test:

   

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Get Products by Collection ID

1. Install the template from Shopify Action Templates.

2. The Get Products by Collection ID dialog task is added with the following components:

   

   • getProductsbyCollectionId – User intent to fetch products by collection ID.

   • collectionID – Entity node for the collection ID.

   • getProductsbyCollectionIDService – Bot action service to fetch products by collection ID. Click Edit Request:

     

     Click +Add Response for sample responses.

   • getProductsbyCollectionIDMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test:

   

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Get Variants by Product ID

1. Install the template from Shopify Action Templates.

2. The Get Variants by Product ID dialog task is added with the following components:

   

   • GetVariantsbyProductID – User intent to fetch variants by product ID.

   • productId – Entity node for the product ID.

   • getVariantsbyProductIDService – Bot action service to fetch variants by product ID. Click Edit Request:

     

   • getVariantsbyProductIDMessage – Message node to display responses.

3. Click Train, then Talk to Bot to test: