Account and Workspace

The Admin Console is the centralized management interface for configuring, monitoring, and managing AI for Work. Administrators use it to control workspaces, users, agents, LLM settings, security, and audit logs.

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Only users with the Admin role and required authorization can access the Admin Console.

Access the Admin Console

1. Log in to AI for Work.

2. Click Admin Console from your user account menu.

   

3. The system redirects to the Workspace page.

   

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Account Hub

The Account Hub is the central control panel for all administrative tasks — user management, workspace oversight, AI configuration, security, and reporting.

Section	What You Can Do
Account Analytics	View organization-wide performance metrics filtered by workspace; monitor token usage and user engagement.
Workspace Management	Oversee all workspaces — names, members, agent inventories, activity timestamps; create new workspaces.
User Management	Create and deactivate user accounts; assign roles and manage access permissions.
LLM Configuration	Define language model settings that power AI assistants across the environment.
Assistant Configurations	Set global AI assistant behaviors consistent with organizational policies.
Security	Configure authentication, security policies, and data protection settings.
Audit Log	Review logs of all user actions, configuration changes, and system events for compliance.

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Workspaces

A workspace is a dedicated, isolated environment where teams collaborate on AI initiatives. Each workspace enforces secure boundaries, role-based access, and agent governance.

AI for Work supports two workspace types:

• Account Workspaces — admin-managed team environments for building and deploying shared agents.
• Personal Workspaces — user-owned environments for building and sharing individual agents, governed by admin-configured permissions.

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Account Workspaces

Account workspaces are created and managed exclusively by administrators. They provide structured environments for teams to create, manage, and publish agents.

Key capabilities:

Capability	Details
Role-based access	Owner (full control) and Agent Manager (agent oversight only)
Publishing controls	Publish agents to workspace users, all account members, or specific user groups
Agent type permissions	Configurable per workspace; defaults to all agent types
Governance	Admin-only workspace creation and deletion; full audit trails

Create a Workspace

Only administrators can create workspaces.

1. Go to Account Workspace in the Account Hub.

   

2. Provide the following details:

   Field	Description
   Name	A unique identifier for the workspace
   Description	A summary of the workspace’s purpose
   Workspace Collaborators	Active users to add; they receive an invitation email automatically
   Agent Publish Settings	Who agents are published to — workspace users, all account members, or selected user groups
   Allowed Agent/Apps	Agent types permitted in this workspace (defaults to all types)

3. Assign collaborator roles:

   Role	Permissions
   Owner	Add or remove users; manage workspace metadata; leave workspace
   Agent Manager	Manage and configure agents; cannot manage users; can leave workspace

   

Agent Publish Settings directly affect the permissions required to deploy and publish an agent.

Delete a Workspace

Only administrators can delete workspaces. Deletion is permanent and removes all associated agents, configurations, and resources.

1. Go to Workspace Management in the Account Hub.

2. Select the workspace to open its Settings page.

3. Scroll to the bottom and click Delete Workspace.

4. Click Update to confirm.

   

Workspace Modules

All account workspaces include:

Module	Description
Workspace Analytics & Dashboard	Performance metrics, usage data, and activity logs
AI Agents	Advanced information retrieval across knowledge sources
RAG Agent	Retrieval-Augmented Generation connected to organizational knowledge bases
API Agents	Integration with external systems and applications

Default Workspace

The default workspace is pre-configured and immediately available upon account setup.

• Includes a default RAG configuration with universal publishing.
• Comes with a pre-configured enterprise knowledge base.
• Includes a business solution suite (HR, IT, Recruitment) — ready to use or customize.
• Has fixed elements and restricted administrative access settings.

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Personal Workspaces

Personal workspaces let end users create, manage, and publish custom agents in their own dedicated environment. Administrators retain full oversight through centralized management tools, usage analytics, and granular permission controls.

Key benefits:

• Users can build custom agents for their specific workflow needs.
• Administrators can view and manage all personal workspaces and agents from a single interface.
• Agents can be shared with other account members based on admin-configured settings.

Settings

Administrators configure personal workspace behavior from the Account Hub.

Setting	Options	Description
Allow agent creation	Enabled / Disabled	Controls whether users can create agents in personal workspaces
Access scope	Everyone in the account / Selected users / Excluded users	Determines who has access to personal workspaces
Allow publishing to others	Enabled / Disabled	Controls whether users can share agents with other account members
Publishing limit	No limit / 5 / 10 / 20 / 30 users	Maximum number of users an agent can be published to
Allowed agent types	Selectable per type	Restricts which agent types users can create

Available agent types:

• Search Agent
• API Agent
• Prompt Agent
• Autonomous Agent
• Agentic Flow
• Bot Agent
• Workflow Agent

Collaboration and Sharing

Users can publish agents to collaborators up to their permitted limit.

Access Level	Description
Editor	Full configuration editing capabilities
Viewer	Read-only agent interaction (default for newly added collaborators)
No Access	Agent is visible but cannot be used

• Publishers receive a confirmation notification when collaborator access is assigned.
• Shared agents appear under the Shared Agents section in the workspace switcher.

Administrative Views

Administrators can monitor and manage all personal workspaces from the Account Hub.

View	Description
Workspace View	Lists all personal workspaces; admins can disable agents and view metrics.
Agent View	Consolidated list of all agents across personal workspaces; filter by creator, agent type, or sort order.

All agents include a 3-dot menu with:

• Agent Details — Detailed metrics and performance data
• Agent Usage Logs — Usage analytics and activity history

These features apply across both account workspaces and personal workspaces.

Dashboard and Logs

Feature	Details
Dashboard Widgets	Insights on user-created agents; filter by all or selected personal workspaces
Metadata Logging	Records timestamps, user actions, and agent usage
Audit Trail	Comprehensive activity history for compliance and governance